Jobs at EXL

Lead the TPA Implementation PMO for Life & Annuity platforms, governing a portfolio of conversions and transformation programs. Drive delivery excellence, financial and commercial management, stakeholder engagement, PMO CoE development, risk/escalation management, and build scalable PMO teams across product, technology, operations, and clients.

Senior technical leader who architects, builds, and deploys Generative and Agentic AI solutions for enterprise clients. Leads client engagements, mentors technical teams, designs scalable ML/LLM pipelines and MLOps, facilitates workshops, and ensures best practices and responsible AI across projects.

Senior hands-on tech lead/solution architect for Banking & Capital Markets driving client relationships, solution design, proposals, and delivery of data modernization, streaming, and cloud-based data platforms. Leads cross-functional teams, mentors staff, supports revenue growth through upsell/cross-sell, and provides industry thought leadership and technical strategy.

Design, develop, validate payment integrity concepts to detect inaccurate or unsupported healthcare claims. Analyze professional, facility, ASC, and hospital claims; translate coding and regulatory guidance into scalable claims-editing logic; validate via record review; collaborate with analysts/engineers to productionize algorithms; evaluate performance and support client implementation and audits.

Lead end-to-end delivery of multiple banking and financial services projects, managing scope, schedule, budget, risks, and quality. Act as primary liaison among business, technology, vendors, and regulators. Drive Agile delivery, governance, stakeholder communication, compliance, and continuous improvement to meet strategic objectives.

Provide outbound and inbound provider support: handle calls, emails, chats, and voicemails; assist with portal navigation and contact verification; escalate and report issues; meet quality/productivity standards; and maintain HIPAA and confidentiality compliance.

Support HEDIS measure validation and reporting by designing, developing, validating, and maintaining measurement solutions. Work with clinical and business stakeholders, apply NCQA HEDIS specifications, analyze claims/EMR/pharmacy/enrollment data, and support certification and data pipelines.

Senior account manager responsible for owning Sports & Gaming client relationships, driving revenue growth, expanding services (Analytics, AI, Data, Digital), leading proposals and negotiations, overseeing delivery and client satisfaction, and collaborating with internal capability leaders. Travel ~30-40%.

Lead identification and quantification of issuance leakage across acquisition, application, approval, and funding funnels. Analyze digital customer journeys and conversion gaps, run root-cause diagnostics, design experiments, build executive dashboards, and translate findings into prioritized, quantified business recommendations partnering with Product, Marketing, Credit Risk, Operations, and Engineering.

Lead Business Analyst for Payment Integrity responsible for analyzing client data, capturing business requirements, designing product solutions, supporting bids, documenting processes, driving implementations, and delivering KPI-driven insights. Works cross-functionally with sales, marketing, finance, and delivery to build business cases and improve claims auditing and analytics outcomes.

Lead Business Analyst responsible for end-to-end business analysis across project lifecycles: requirements elicitation, functional specifications, solution design support, testing, implementation, and handoff. Partners with business, development, QA, and stakeholders to manage scope, mitigate risks, and ensure successful delivery. Mentors junior analysts and serves as subject-matter resource for life insurance/underwriting processes, especially within LifePRO implementations.

Prepare and track outgoing audit letters, maintain Excel-based logs, respond to provider chats/emails, make outbound calls, escalate issues, comply with HIPAA, and support audit workflows to meet quality and productivity standards.

Operate and continuously improve ServiceNow-based change management: validate high-risk changes, facilitate CABs, manage change calendar, configure the Change module and integrations, produce KPI reporting, drive automation and DevOps/CI-CD alignment, partner with Incident and Problem teams, and ensure audit-ready change records with accurate CI/Service usage.

Perform remote audits of Property & Casualty policies (Workers' Compensation, General Liability) by calling policyholders to obtain payroll/accounting records, evaluate classifications and exposures, manage assignments in a web production system, and ensure accuracy, compliance, and customer satisfaction.

Provide L2/L3 support and enhancements for Microsoft Dynamics workloads; build and maintain Azure Functions and integrations; manage CI/CD with Azure DevOps; triage and remediate cloud vulnerabilities daily; support DR readiness, performance tuning, and controlled releases to production.

No responsibilities or details were provided. The posting only lists the job title "AI Engineer" with no additional information about duties or expectations.

Senior AWS Analytics Engineer. Posting contains no detailed responsibilities or qualifications beyond the job title.

Design and deploy enterprise-grade generative AI systems across the 7-layer stack, select and fine-tune models, build LLMOps pipelines and observability, integrate with cloud platforms and APIs, enforce data protection, manage hallucinations, lead technical strategy, and act as onshore client technical liaison.

Design, build, and maintain both front-end and back-end components of web applications as a Full Stack Developer. Collaborate with cross-functional teams to implement features, fix bugs, and support deployment and maintenance.

Prepare, review, and send outgoing audit letters; monitor delivery confirmations and reprocess failures; handle chats and email correspondence; escalate issues, report system/workflow problems, and comply with HIPAA and quality/productivity standards to support the audit process.