Jobs at EXL

Leads presales solution architecture for complex Life and Annuity insurance and TPA RFI/RFP pursuits. Designs operating models, platform implementations, conversions, integrations, data migration, compliance frameworks, and managed-service solutions. Owns estimation governance, pricing strategy, executive presentations, client discovery, oral presentations, and delivery handoff. Requires deep L&A and TPA operational expertise, major policy administration platform experience, strong estimation and executive communication skills, and knowledge of insurance regulations and privacy requirements.

Design, implement, automate, and operate enterprise AWS cloud infrastructure for analytics and data engineering workloads. Build Databricks platforms, Infrastructure-as-Code modules, CI/CD pipelines, secure cloud environments, observability frameworks, and multi-account governance strategies. Optimize reliability, scalability, performance, and cost while guiding engineering teams, leading architecture decisions, and advising clients on cloud and DevOps best practices.

Conduct strategic sourcing analysis, develop procurement strategies, identify suppliers, negotiate contracts, manage supplier performance, and deliver cost savings for insurance clients. The role involves client engagement, cross-functional collaboration, compliance monitoring, reporting, and presenting sourcing recommendations while managing multiple projects.

Lead and mentor an account management team, develop and execute client retention and growth strategies, build strong client relationships, identify new business, collaborate cross-functionally to deliver insurance solutions, ensure SLAs and compliance, monitor market trends, and drive performance through reviews and coaching.

Leads strategic management and growth of major and global accounts across digital, data, and AI domains. Develops sales plans, identifies expansion opportunities, builds executive relationships, advocates for clients, provides market insight, and mentors junior account managers while driving account performance, revenue growth, and client satisfaction.

Leads multiple life insurance and annuity technology engagements, guiding requirements analysis, solution architecture, technical design, application integration, code quality, and distributed development teams. The role oversees technical delivery, design reviews, documentation, project estimation, process automation, and adoption of emerging AI tools. It requires strong expertise in mainframe technologies, COBOL, SQL databases, C#, .NET, policy administration systems, stakeholder management, and technical leadership.

Leads innovation and enterprise solution strategy for healthcare payment integrity, developing scalable platforms using AI, automation, analytics, and data technologies. Engages senior clients, supports strategic pursuits, shapes transformation roadmaps, and builds partnerships. Oversees solution architecture, enterprise system development, prototyping, governance, performance metrics, and commercialization. The role also mentors cross-functional teams and translates complex healthcare payer challenges into differentiated, market-ready solutions.

Lead end-to-end design, development, deployment, testing, and production support of enterprise web applications. Build scalable client/server architectures, ensure security and data governance, mentor team members, collaborate with product and business stakeholders, and own timely delivery and quality of solutions. Analyze data patterns and support reporting and selection workflows.

Manages outpatient payment integrity auditors and audit programs across facility, ambulatory surgery, emergency, observation, and professional claims. Oversees workflows, inventory, productivity, quality, aging, turnaround times, and client SLAs. Provides supervision, coaching, training, and performance management while ensuring compliance with CMS, NCCI, payer, coding, and billing requirements. Supports client implementations, process improvements, reporting, workforce planning, risk escalation, and audit strategy discussions.

Assist senior data scientists with data collection, preprocessing, cleaning, and basic statistical analysis. Support model development, perform basic visualizations, and document processes and findings while learning and applying data science techniques.

Remote coordinator who schedules insurance appraisal appointments, guides homeowners through a mobile photo-capture self-survey (ASSIST), provides technical and customer support via phone/SMS/email, updates work order statuses, prioritizes tasks to meet productivity and turnaround goals, and communicates issues to management.

Lead Data & AI sales for insurance verticals, owning revenue targets and pipeline, building C-level relationships, driving new logo acquisition and account expansion, and positioning AI/data platform solutions across underwriting, claims, actuarial, and operations.

Lead design, implementation, and validation of end-to-end credit risk strategies. Perform portfolio analysis using internal, bureau, and alternative data. Build and enhance credit risk models and decision frameworks, deliver MIS reports and dashboards, ensure regulatory compliance, collaborate with stakeholders, support business development, and provide strategic recommendations to senior leadership while managing client relationships and driving analytics-led solutions.

Lead go‑to‑market and close enterprise deals for AI/GenAI healthcare solutions across payers, providers, PBMs, and life sciences. Own revenue targets, shape solutions with architects and product teams, run POCs and demos, craft proposals and pricing, and present ROI/value to CXO stakeholders.

Process high-volume lien perfection matters from intake through completion, including document review, legal and factual research, correspondence, deadline tracking, follow-up, case-file maintenance, and escalation of deficiencies. The role also supports payment reconciliation, deposits, refunds, and basic financial administration. Candidates must manage competing deadlines, follow detailed procedures, communicate professionally with stakeholders, and maintain confidential legal, healthcare, insurance, and financial information.

Conduct MS-DRG and APR-DRG coding audits to identify reimbursement overpayments, validate coding accuracy, and document findings using AHA Coding Clinic and ICD-10-CM/PCS guidelines. Use 3M and Webstrat encoder tools, meet quality and productivity standards, support appeals, maintain compliance with HIPAA, and stay current on coding and regulatory updates. The role is fully remote with up to 10% annual travel.

Leads DRG audit programs and directly supervises auditors conducting MS-DRG and APR-DRG reviews. Oversees workflows, inventory, aging, productivity, quality, SLAs, reporting, and regulatory compliance. Partners with product, analytics, technology, and operations teams on audit implementations and process improvements. Coaches employees, manages performance, resolves operational and client issues, and ensures accurate coding and reimbursement outcomes under CMS and payer requirements.

Leads enterprise LifePRO, TPA, digital platform, and AI-enabled transformation programs from planning through deployment, stabilization, and adoption. Oversees architecture, engineering, integrations, data migration, testing, release, and production governance while aligning diverse applications to a unified strategy. Engages executive clients, manages risks and escalations, builds global delivery teams, and drives AI adoption, modernization, operational excellence, and permanent defect reduction across complex insurance ecosystems.

Enterprise new-logo hunter selling F&A BPO, transformation, and analytics to CFOs, Controllers, VPs and CPOs. Own full sales cycle: build pipeline, shape transformation narratives, close $3M+ ACV multi-year deals, negotiate contracts, and transition to delivery. Represent EXL at finance forums and develop advisor/consultant relationships. Remote US role with travel up to 40%.

Leads enterprise Data, AI, and digital transformation solution architecture and client pursuits. Designs scalable cloud, data, analytics, AI/ML, GenAI, and Agentic AI architectures; leads workshops, RFP responses, executive presentations, commercial closure, account expansion, and transition into delivery. Partners with engineering and delivery teams, mentors architects, and develops transformation roadmaps, business cases, accelerators, and industry thought leadership, particularly for Insurance and Financial Services clients.