Architect, ServiceNow

What you will do

• Lead the technical design, development, and implementation of enterprise ServiceNow applications supporting governance, risk management, compliance, and audit operations.
• Translate approved architecture designs and business requirements into technical solutions, ensuring applications are scalable, maintainable, and aligned with ServiceNow platform standards.
• Develop scoped applications that extend native ServiceNow GRC/IRM capabilities while preserving out-of-the-box functionality and minimizing unnecessary customization.
• Establish application data structures and relationships to support audit engagements, control objectives, evidence management, findings, recommendations, and corrective action tracking.
• Design and implement application security models using access control lists (ACLs), role-based permissions, assignment groups, and record-level security to protect sensitive information.
• Configure application access and visibility rules to ensure users can only view or modify records appropriate to their responsibilities and authorization levels.
• Develop end-to-end workflows that support audit planning, engagement management, fieldwork, supervisory reviews, reporting, findings, and corrective action follow-up.
• Configure and customize ServiceNow Project Portfolio Management (PPM) capabilities to support project intake, prioritization, approvals, and coordination with GRC/IRM processes.
• Build integrations and automated processes that synchronize information across ServiceNow modules and maintain consistency throughout application workflows.
• Develop interactive workspace and Service Portal experiences that improve usability, support business processes, and provide appropriate visibility into operational activities.
• Implement Flow Designer automation for task assignments, approval routing, notifications, review processes, and workflow completion requirements.
• Design and configure risk and compliance solutions that support entity management, control objectives, control assignments, attestations, and testing activities.
• Support the implementation and maintenance of enterprise control frameworks, including mapping controls to applicable entities and business functions.
• Develop solutions for tracking audit findings, recommendations, remediation activities, and corrective action plans.
• Plan and execute data migration activities from legacy systems into ServiceNow, including data mapping, transformation, validation, and reconciliation.
• Establish technical documentation, including architecture diagrams, design decisions, development standards, and implementation procedures.
• Lead technical reviews of code, application configurations, and update sets to ensure quality, security, maintainability, and upgrade compatibility.
• Participate in architecture reviews and present proposed solutions, technical recommendations, and implementation decisions to senior stakeholders.
• Provide technical direction, mentorship, and development guidance to engineers and developers throughout the project lifecycle.
• Collaborate with project leadership, business process owners, and technical teams to manage backlogs, assess development priorities, and resolve complex technical challenges.
• Support Agile delivery activities, including sprint planning, backlog refinement, technical estimation, and retrospectives.
• Oversee technical testing, user acceptance testing (UAT), deployment preparation, knowledge transfer, and post-implementation support.
  

What you will bring

• Bachelor's degree in Computer Science, Information Systems, or a related technical field, or equivalent education and professional experience.
• Minimum of 8 years of relevant professional experience.
• Extensive hands-on experience designing, developing, and implementing ServiceNow solutions, particularly within GRC and IRM.
• Strong functional knowledge of ServiceNow Risk Management, Audit Management, and Policy and Compliance Management.
• Experience configuring GRC/IRM data structures, including entities, entity types, controls, control objectives, and related assessment records.
• Demonstrated experience developing scoped applications that extend native ServiceNow functionality while maintaining platform upgrade compatibility.
• Strong understanding of ServiceNow application architecture, data relationships, application scope, and platform security.
• Experience implementing advanced access controls using ACLs, role-based permissions, assignment groups, and record-level security.
• Proficiency with ServiceNow Flow Designer, including complex workflows, subflows, approval processes, and automated notifications.
• Experience with ServiceNow PPM or Strategic Portfolio Management (SPM), including project intake, approvals, project lifecycle management, and cross-module integrations.
• Experience developing and customizing ServiceNow Workspaces, Service Portals, forms, dashboards, and user interfaces.
• Understanding of audit and compliance processes, including audit engagements, work programs, evidence collection, findings, recommendations, and corrective action plans.
• Experience designing and implementing data migration solutions using Import Sets, Transform Maps, and data validation techniques.
• Strong ServiceNow development skills, including JavaScript, business rules, Script Includes, client scripts, and platform configuration.
• Experience producing technical architecture documentation, evaluating design alternatives, and communicating technical decisions to stakeholders.
• Demonstrated ability to lead technical teams, conduct code reviews, establish development standards, and mentor other developers.
• Experience working in Agile delivery environments and managing technical priorities across multiple workstreams.
• Ability to work independently, make sound technical decisions, and lead complex development initiatives.
• U.S. Citizenship required.
• Active Top Secret (TS) security clearance required at time of hire.
• TS/SCI eligibility required; active TS/SCI preferred.
• Ability to access and support classified environments, including JWICS, as required by the assignment.
  

•  CompTIA Security+
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ServiceNow Certified Implementation Specialist – Risk and Compliance (GRC/IRM).
  

• ServiceNow Certified Technical Architect (CTA), or actively pursuing certification.
• ServiceNow Certified Implementation Specialist – Strategic Portfolio Management (SPM/PPM).
• Certified Information Systems Auditor (CISA).
• Certified Internal Auditor (CIA).
• ITIL 4 Foundation certification.
• Experience supporting Inspector General (IG) offices, internal audit organizations, or government oversight functions.
• Familiarity with Generally Accepted Government Auditing Standards (GAGAS).
• Experience implementing enterprise audit management, risk assessment, and compliance programs.
• Knowledge of common control frameworks and control mapping methodologies.
• Experience integrating ServiceNow with external enterprise applications and legacy data repositories.
• Familiarity with ServiceNow platform governance, architecture review processes, and enterprise development standards.
• Experience supporting classified federal government environments and working with sensitive information.
• Strong presentation and stakeholder management skills, including the ability to communicate complex technical concepts to executive audiences.
• Experience leading technical teams, mentoring developers, and facilitating knowledge-sharing sessions.
  

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability and Life Insurance
• Parental Leave
• 401K
• Paid Time Off

About
Nuvitek is a systems integrator and technology service provider who strive to improve it's customers performance through technological innovation and by delivering IT services that are faster and more efficient.We are a team of engineers who are passionate about solving technology problems, we believe with the right team and the right technology, IT organizations can solve complex problems and make your business leaner, faster and more flexible.Our team of engineers has more than 20 years of experience delivering successful IT projects to Federal Government and commercial clients. Our services put technology to work for our customers so that they can devote all their energies to their core mission.With our strong pool of talented, expert staff, Nuvitek has a sterling track record of providing innovative and reliable IT solutions in the area of IT modernization, cloud integration, infrastructure automation, IT operations, IT service management and data integration to both government and commercial clients.We believe in getting things done effectively and efficiently with simple, innovative solutions. Nuvitek believes in going above-and-beyond and delivering results — outstanding results.