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JPMorganChase

AI Infrastructure Platforms - Senior Product Manager

Posted 2 Days Ago
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Hybrid
Seattle, WA
Senior level
Hybrid
Seattle, WA
Senior level
Lead product strategy and lifecycle for AI infrastructure platforms, prioritizing scalability, resiliency, compliance, and customer value. Drive discovery, market research, and backlog management; define KPIs (cost, reliability, risk posture); partner with engineering and cross-functional teams to deliver GPU-enabled model training, inference, and workload scheduling solutions for enterprise clients.
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. 

As a Product Manager in AI Infrastructure platforms, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.  Leveraging your expertise in product strategy and execution, you guide successful launches, gather actionable feedback, and champion continuous improvement to exceed client expectations. With a strong commitment to scalability, resiliency, and regulatory compliance, you collaborate closely with cross-functional partners, to deliver robust, sustainable products that empower innovation and competitive advantage. 

Job responsibilities 

  • Develops a product strategy and product vision that delivers value to customers 
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap 
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition 
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Define and communicate a compelling product vision for the AI Infrastructure Platform, aligning with business goals and customer needs. Drive long-term strategy for scalable, high-performance AI infrastructure that supports model training, inference, and experimentation
  • Conduct ongoing discovery and market analysis to uncover emerging customer requirements, regulatory trends, and technology advancements. Integrate insights into the product roadmap to ensure relevance and differentiation
  • Maintain and prioritize a dynamic product backlog that enables agile development and supports the strategic roadmap. Ensure backlog items reflect customer value, technical feasibility, and compliance requirements
  • Build and manage frameworks to track key product success metrics, including cost optimization, feature adoption, risk posture, reliability, and regulatory adherence. Use data-driven insights to inform product decisions and demonstrate value
  • Partner with Engineering and other stakeholders to deliver a seamless end-to-end user experience. Foster a culture of customer advocacy and continuous improvement across teams.

Required qualifications, capabilities, and skills 

  • 5+ years of experience or equivalent expertise in product management or a relevant domain area 
  • Advanced knowledge of the product development life cycle, design, and data analytics 
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management 
  • Experience driving strategy for long-term sustainability and execution within available resources
  • Strong customer advocacy and ability to translate user needs into actionable product features

Preferred qualifications, capabilities, and skills 

  • Demonstrated prior experience working in a highly matrixed, complex organization 
  • Demonstrated experience working in a highly matrixed, complex organization
  • Prior experience delivering AI infrastructure products for internal enterprise clients
  • Prior experience with GPU workloads
  • Prior experience with compute workload scheduling systems
  • Familiarity with regulatory and compliance requirements in financial services
  • Ability to build partnerships with cross-functional teams to deliver comprehensive solutions

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.
 

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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