AI Change Senior Manager

“I can be myself at work.”

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace.  

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community. 

“I can influence my income.” 

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses. 

“I can lead a full life.” 

You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success. 

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options 

• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love 

• Access on-demand professional development resources that allow you to hone existing skills and learn new ones 

“I can succeed as an AI Change Senior Manager at Capital Group” 

The AI Change Senior Manager is responsible for translating enterprise AI change strategy into coherent behavior-based activation plans and executing them. This role ensures that plans reinforce the same direction of change across leadership behaviors, incentives, communications, and operating rhythms. 

This role exists to make the AI change system work day-to-day: preventing fragmentation, monitoring how activities are landing across the organization, and applying judgment to sequencing and emphasis, so AI and data change efforts move faster together than they would independently. The role reports to the Senior Manager, Enterprise AI & Data Change. 

 Key Responsibilities 

Change activation & coherence 

• Own the activation layer of the enterprise AI change system, ensuring strategy is translated into clear, coordinated actions via campaigns and activation plans.  
• Proactively identify and resolve overlaps, gaps, and fragmentation across AI, DxP, incentives, and communications. 
• Apply judgment to sequencing, emphasis, and tone to ensure initiatives reinforce a consistent direction of change. 
• Partner with extended change and communications contractor team to execute. 

Monitoring & course correction 

• Monitor adoption, engagement, and sentiment signals (qualitative and quantitative) to understand how change is landing. 
• Identify patterns, risks, resistance, and fatigue early and recommend adjustments to activation plans. 
• Synthesize insights into clear, actionable recommendations for leadership. 

Integration & partnership 

• Coordinate inputs from HR, Global Communications, DxP, ECO, and AIxP workstreams into a single, coherent activation approach. 
• Resolve issues, overlaps, gaps, and dependencies independently where possible; escalate with clear options and tradeoffs when needed. 
• Act as a connective tissue across teams without adding process or friction. 

Leadership enablement 

• Prepare materials, framing, and follow-through for senior leadership working sessions. 
• Serve as an active contributor in senior leadership working sessions, bringing perspective, synthesis, and recommendations – with scope and visibility expanding over time. 
• Enable leaders to show up consistently and credibly by providing clarity, context, and decision support.  

 “I am the person Capital Group is looking for.” 

Qualifications & Skills 

• You bring 10+ years of experience partnering with C-level leaders, founders, and executives to shape and amplify strategic narratives while navigating internal alignment and constraints.  
• You read the room in complex, matrixed environments—aligning stakeholders with competing incentives, anticipating resistance, and sequencing actions for maximum pull.  
• You simplify complexity and connect the dots across initiatives to drive clarity and coherence.  
• You communicate clearly and effectively, both in writing and verbally.  
• You have experience in high-growth or startup environments (0→1 or 1→n), ideally in data, AI, or emerging tech, and are comfortable building while executing.  
• You are a continuous learner and engage in the AI/data space beyond your core role (e.g., conferences, speaking, writing, mentoring, or community involvement), bringing fresh perspectives to your work.  
• You hold a bachelor’s degree; an advanced degree is a plus. 

“I can apply in less than 4 minutes.”  

You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.  

“I can learn more about Capital Group.”  

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.‎ 

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In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.