Accounts Receivable Supervisor

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Accounts Receivable Supervisor provides oversight to the day-to-day operations of the Firm’s Accounts Receivable Specialists.  The position is responsible for ensuring the most effective and efficient policies, procedures, and systems are in place to ensure reporting, transaction processing and replies to client requests are completed timely and accurately.

Essential Duties:

Manages the Receivable functions for the Firm including but not limited to:  

• Building and maintaining relations with the client engagement teams and finance management.
• Coaching and evaluating staff performance.
• Oversee the training process for new hires. 
• Review and approve client refunds and write offs.
• Oversee and assist in the stop work process.
• Ensuring timely and accurate transaction processing. 
• Reconciliation of system integrations.
• Assist in assessing and redistributing work volume. 

Project management duties include but are not limited to:  

• Review and improve the team’s processes and procedures.
• Ensure process and procedure documentation is complete and proper.

Performance Advisor duties include but are not limited to:  

• Plans appropriate staffing levels; interviews, selects, orientates, and trains. 
• Communicates performance expectations, provides feedback and recognition of team’s performance.
• Completes employee counseling reports and/or discipline, including termination. 
• Creates career growth opportunities and employee development plans.
• Holds monthly training/meetings to promote growth and development both individually and with the team.

MINIMUM REQUIREMENTS:

EDUCATION/CERTIFICATIONS: 

Required:

• Bachelor’s degree or equivalent experience

TECHNICAL SKILLS: 

Required:

• Intermediate Microsoft Office skills
• Strong communication skills both written and verbal
• Effective organization and time management skills
• Strong attention to detail

EXPERIENCE: 

Required:

• 3-5 years relevant experience

LEADERSHIP SKILLS:

Required:

• Ability to supervise, direct, and review the results of projects or assignments
• Ability to support, affect, and implement change
• Ability to impact and influence a diverse population 
• Ability to attract, lead, motivate, and retain a team

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. 

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.