Accounts Receivable Specialist

With eleven offices across the United States, 500+ professionals and 350+ business professionals, Manatt, Phelps & Phillips, LLP (www.manatt.com), is a multidisciplinary, integrated national professional services firm known for quality and an extraordinary commitment to clients. The Firm’s groundbreaking approach—bringing together legal services, advocacy and business strategy—differentiates Manatt from its competitors and positions the Firm to provide a distinct and compelling value proposition.

We currently have an opportunity for an Accounts Receivable Specialist for our Accounting Department. 

Responsibilities

• Makes phone calls or sends emails to person in charge of payment when client is overdue for payment of invoice and tracks details of each client call.
• Researches and allocates checks, wires/ach and credit card payments daily, provide daily information for cash posting, works with billing and conflicts when help is needed identifying payments
• Assist with daily deposits, scanning and filing
• Documents and communicates any cash posting problems
• Works with Billers to gain solid understanding of client billing requirements and to troubleshoot potential reasons for non-payment
• Communicates to the Collections Supervisor and AR Specialist if there are any billing disputes or early warning signs of changes in payment patterns of clients.
• Prepares periodic client status reports
• Responds to requests and queries regarding payments, invoices, statements, electronic payment onboarding, etc.
• Performs general administrative functions including maintenance of A/R collections files
• Ability to work independently and within a team on special projects as needed.
• Performs other related duties as assigned

Qualifications

• Candidates must have 2-3 years of receivables, collections, cash receipt applications, and customer service experience
• Associate’s Degree required Bachelor’s Degree and Aderant experience highly preferred.
• Must be proficient in Microsoft Office with intermediate Word & Excel skills.
• Must be able to work independently and within a team in a fast-paced business environment
• Must be able to prioritize and complete multiple assignments
• Must have exceptional organizational skills and strong attention to detail.
• Must have strong problem solving and follow up skills
• Strong written and verbal communication skills.
• Ability to calculate figures and amounts such as discounts, interest and proportions
• Good sense of judgment, including recognition  of when to escalate a problem
• Ability to maintain effective working relationships  with team members, accounting department, billing attorneys and clients. 
• Must be able to handle and maintain confidential information using sensitivity and discretion
• Proficiency with AI tools, with a willingness to learn additional AI tools for process improvement and productivity.
• Demonstrated reliability and the ability to work both independently and collaboratively within a hybrid (remote and in-office) team environment The Firm operates on a hybrid work schedule requiring three days of in‑office presence and two days of remote work each week. All employees must remain available for onsite work up to five days per week as business needs dictate. This schedule is subject to change; flexibility is required.

The base annual pay range for this role is between $70,000-$90,000. The base pay to be offered will vary and depend on skills and qualifications, experience, and location.  A full range of medical, financial and/or other benefits dependent on the position will also be offered.

EEO/AA EMPLOYER/Veterans/Disabled

Manatt is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic protected under applicable federal, state, or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.