Accounts Receivable Specialist

Duties & Responsibilities: 

• Generate and send customer invoices and account statements on a timely basis 

• Prepare, review, and send monthly customer statements to ensure promptly collection of past-due accounts 

• Closely monitor and track customer account details for delayed payments and other irregularities 

• Record and reconcile payments (checks, wires, credit cards, ACH) in the accounting system 

• Investigate and resolve customer payment discrepancies, short payments, and billing disputes 

• Follow up with customers via email/phone regarding overdue balances 

• Coordinate with internal departments (sales, sales operation, customer service) on billing or customer issues 

• Maintain and update customer records, credit limits, and billing terms in ERP/AR system 

• Prepare and process account adjustments such as credit memos, write-offs, or refunds 

• Assist in month-end and year-end closing processes, including AR reports and reconciliations 

• Support internal and external audit requests related to accounts receivable 

• Recommend improvements in AR processes and controls 

• Calculate taxes and prepare tax returns in compliance with payment and reporting regulations 

• Prepare and reconcile sales commission report 

Required Qualifications: 

• Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred 

• 2+ years of experience in Accounts Receivable or general accounting 

• Strong knowledge of AR principles and collections practices 

• Proficient in Microsoft Excel and experience with ERP/accounting systems (e.g., NetSuite) is a plus 

• High attention to detail and excellent organizational skills 

• Strong verbal and written communication skills 

• Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness 

• Ability to work under pressure and perform several tasks concurrently in a deadline driven environment 

• Proficient in speaking, reading, and writing in English and Mandarin 

About Zenlayer:

Zenlayer is the first massively distributed edge cloud provider, operating 290+ Points of Presence across 70+ countries. With accolades including PTC “Best Networking Innovation”, “Outstanding Cloud, Data Center, or Interconnection Company”, and Inc. 5000, we enable businesses to deploy and run applications at the edge, thus reducing network latency to the end user. Zenlayer focuses on improving connections worldwide, all while nurturing a unique company culture that values service, growth, and trust. As a “Zenplayer”, you’ll be joining a community of success-driven team players that share the dream of powering a better-connected world.