Manages high-volume accounts receivable and business-to-business collections across multiple dealership locations. Responsibilities include monitoring aging reports, resolving billing disputes, reconciling accounts, processing payments, reviewing credit applications, maintaining accounting records, supporting month-end close, negotiating payment plans, and reporting delinquent accounts to management. The role requires strong communication, organization, attention to detail, and proficiency with Excel and enterprise resource planning systems.
Job Title: Account Receivables Specialist
Location: Torrance, CA (HQ)
Job Type: Full Time
Salary Range: $25 to $30 hourly depending on exp
100% On-site (No remote or hybrid options)
Position Summary:
The Accounts Receivable Specialist is responsible for managing day-to-day accounts receivable functions across multiple dealership locations. This role focuses on maintaining accurate account balances, performing high-volume business-to-business collections, resolving billing discrepancies, and ensuring timely receipt of payments in accordance with company credit terms.
The ideal candidate is highly organized, detail-oriented, and comfortable communicating with customers to resolve account issues while maintaining strong professional relationships.
Responsibilities:
- Perform high-volume business-to-business collection calls and email follow-ups in a professional and customer-focused manner.
- Monitor aging reports and follow up with customers to ensure timely payment in accordance with company credit terms.
- Investigate and resolve billing discrepancies, payment disputes, and account issues to facilitate prompt collection.
- Reconcile customer accounts and maintain accurate documentation of all collection activity.
- Process and post customer payments including ACH, wire transfers, checks, and credit card payments.
- Assist with reviewing and setting up new customer accounts, including credit application review and account setup.
- Maintain accurate customer account records within the accounting system.
- Communicate with internal departments including sales, service, rental and parts teams to resolve billing issues and support account resolution.
- Provide updates on delinquent accounts and collection activity to management.
- Support month-end close activities related to accounts receivable.
- Ability to negotiate payment plans on delinquent accounts.
- Ensure compliance with company policies and accounting procedures.
Qualifications:
- 10+ years of Heavy collections experience preferred.
- Experience working in high-volume collections environments.
- Strong attention to detail and organizational skills.
- Ability to handle difficult conversations professionally while maintaining customer relationships.
- Ability to manage large number of accounts and prioritize collecting from accounts of all sizes and outstanding balances.
- Proficiency in Microsoft Excel and accounting systems.
- Strong communication and problem-solving skills.
- Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
- Experience in equipment dealership, manufacturing, or service-based industries.
- Experience with high level ERP (Oracle, SAP, JD Edwards) a must
- Experience managing receivables across multiple locations or business units.
About Sonsray:
Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King & CASE dealership, offering sales, parts, service, rental, and leasing. We are committed to fostering a supportive and dynamic work environment.
Why work here?
At Sonsray, we value all employees, their contributions, and most importantly, their ideas! We know that the key to moving mountains is teamwork. This is what we offer our team members:
- Medical coverage (PPO + HSA options)
- Dental, Vision, and Life insurance provided at no cost
- 401K with competitive employer contributions
- 80 hours of annual vacation, increasing with years of service
- Uniforms provided annually
- Annual boot voucher of $125.00
- One full paid day off annually for community volunteer work
- Birthday meal provided by Sonsray
- Privately owned and operated, with decisions made based on core values rather than corporate directives
- Annual Holiday Party, including covered airfare and hotel for employees and a guest
- Emphasis on company growth and employee development
- Open-door policy, fostering a collaborative environment with active owner and management
https://sonsray.com/about/sonsray-video-gallery/
Questions? Contact us at [email protected] or 323.319.1900 Ext 1830
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