At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
As an Accounts Receivable (AR) Administrator, you'll be a key liaison between Lithia Motors and our valued customers. You’ll ensure payments are processed accurately and credit lines are maintained efficiently—all while delivering outstanding support to both internal teams and external clients.
Location: Remote (PST Working Hours)
Compensation Range: $16.85-24.05/hr, with a typical starting range of $16.85-$21.00/hr. Actual pay may vary based on skills, experience, job-related knowledge, and location. Final compensation will be determined during the interview process in accordance with applicable pay equity and transparency laws.
What You’ll Do:
- Process payments and refunds accurately and on time
- Reconcile AR schedules in accordance with company policy
- Provide support to store locations as needed
- Review and input credit application details into internal systems
- Investigate and resolve account discrepancies and billing issues
- Respond to service and parts customer inquiries within service level agreements
- Collaborate with internal stakeholders to ensure smooth AR operations
- Other administrative and support duties as assigned
What You’ll Bring:
- High attention to detail and a proactive, deadline-driven mindset
- Strong written and verbal communication skills
- Customer service experience, preferably in a fast-paced or call center environment
- Confidence making outbound calls; collections experience is a plus
- Critical thinking and active listening skills
- Ability to prioritize tasks and manage time independently
- Proficiency in Microsoft Excel, including experience with functions like XLOOKUP
- A collaborative attitude and commitment to excellent service
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
For a more detailed view, visit: www.totalrewards.lithiadriveway.com.
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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