Account Manager (USA - East Coast Remote)

What you will be doing?

• Effectively manage, retain, and grow sales activities within an established customer base in a specific region, focusing on accounts with a Total Contract Value (TCV) of less than $100k. 
• Prioritize retaining revenue from existing accounts while also seeking opportunities to expand our services within those accounts.  
• Identify and engage with new decision-makers within our current customer base to promote our solver.  
• Foster and maintain strong business relationships with key stakeholders to cultivate long-term partnerships.  
• Collaborate across departments within our global organization to streamline operations and capitalize on sales opportunities.  
• Ensure our Customer Relationship Management (CRM) system is regularly updated with accurate client and prospect information.  
• Work closely with Account Managers/Directors to secure renewal opportunities for accounts. 
• Provide management with informed sales forecasts and reports on progress and future opportunities.  
• Stay updated on industry best practices, competitive challenges, and advancements in optimization technology to maintain a competitive advantage.  
• Document and monitor progress in the CRM system to ensure transparency and accountability. 

What experience and qualifications should you have?

• 2-4 years of experience in B2B Software Sales or Account Management, showing a strong track record in meeting sales targets and boosting revenue growth, with a preference for managing a renewal pipeline.  
• A Bachelor's degree in a business or communication-related field or equivalent work experience. 
• Technical and engineering education is beneficial.  
• Proficient in both written and spoken English, with additional language skills being advantageous. 

What skills and abilities should you have?

• Capable of identifying and developing analytics to raise awareness of Gurobi's offerings in the assigned region.  
• Skilled in delivering presentations and communicating the value proposition of Gurobi effectively. 
• Proficient in negotiation techniques to secure favorable outcomes for both Gurobi and its clients. 
• Possesses strong conflict resolution skills to safeguard the customer experience and bolster Gurobi's reputation.  
• Demonstrates proficiency in strategic and analytical thinking to assess decisions' internal and external impacts.  
• Has the ability to utilize data for effective strategic planning and execution.  
• Comfortable and productive in operating from a home office within a remote work setup.  
• Able to participate in meetings across various time zones within reasonable expectations.  
• Driven by the ambition to achieve assigned Objective Key Results (OKRs).  
• Committed to upholding company policies and adhering to procedures. 

What other requirements should you have?

• Demonstrated expertise and success in selling B2B software solutions within a technical environment.  
• Skilled in using these tools to manage and analyze data, collaborate, and deliver presentations effectively.  
• Capable of quickly mastering and utilizing Salesforce, our customer relationship management (CRM) platform, to manage sales activities and customer interactions effectively.  
• Able to work in an international setting. 

Your Alignment with our Gurobi Core Values:

• Customer Focus: Verbal & written communication skills that bring clarity and build trust.  
• Power of the Team: Motivated with a team-oriented mindset that aims to both inspire and be inspired by others. 
• Innovation: The courage to bring ideas forward and see yourself as an integral part of our global team.  
• Dedication: Organized and agile, focusing on meeting professional objectives while promoting a healthy work/life balance.  
• Integrity: Promise to uphold honesty as your compass and conduct all business practices with an ethical mindset and fiscal responsibility.