Account Manager, Regional Accounts

Compensation: This position offers a competitive base salary plus commission eligibility.

Join Our Team at HuFriedyGroup – Innovating Excellence in Dental Instrument Manufacturing

HuFriedyGroup is a leading manufacturer of dental instruments and infection prevention products. Our 10,000-plus products, hand-crafted by highly skilled artisans, are known for their precision, performance, longevity, reliability, and quality. To help dental professionals be The Best in Practice, HuFriedyGroup provides a unique combination of world class products, value-added services, clinical education, and dental community platforms that result in superior clinician performance and enhanced safety for dental professionals and their patients. Working at HuFriedyGroup is so much more than a job, as every employee has a part in driving and supporting the organization’s inspirational vision to be a global force in advancing dental performance through Best-In-Practice dentistry that improves lives around the world.

NOTE: This is a remote-based customer-facing position. To support and service our customers in this assigned territory, candidates must be based out of the Grand Rapids, MI metropolitan area.

About the Role:

The Regional Account Manager (RAM) is responsible for defining and negotiating contractual terms to secure agreements providing for continued business growth. The individual is responsible for setting and executing strategic goals for their assigned territory to meet and exceed the organization’s primary objectives for sustained growth and balanced product portfolio. The RAM will collaborate with partners in Marketing, Customer Care, Solutions Management, Supply Chain, Operations, and Quality ensuring a high level of customer focus and assisting to understand and exceed their customers’ expectations. 
 
 

Responsibilities:

• Sell dental instrumentation and infection prevention & control products and services to territory accounts including conscious sedation, dental unit waterlines, instrument management systems (IMS), and sterilization solutions associated validation and support services as developed.
• Drive revenue and margin growth by developing strong business relationships, understanding the customer’s needs, presenting the value of HuFriedyGroup and negotiating to favorable agreements with critical territory account customers which may include any or all of the following: dealer sales branches/representatives, private practices, community health centers, and DSOs.
• Evaluates account performance against established objectives and identifies and implements strategies and action plans to ensure achievement of targets.
• Educates customers on the various technical and commercial value propositions of HuFriedyGroup products and services to ensure the proper understanding and acceptance of our value-added contributions.
• Collaborates with partners in customer meetings that demonstrates the value of HuFriedyGroup to drive outcomes that increase sales and profits.
• Utilizes understanding of customer needs to recommend new products and services to improve efficiency, reliability and customer value to drive sustained growth potential, and apply industry innovations.
• Design, schedule, implement and monitor promotional programs with qualified customers to enhance growth opportunities within assigned region. Counsel dealers, group accounts, and/or purchasing agents on promotional opportunities, special programs, new product introductions, and related sales information.

Minimum Qualifications:

• Bachelor’s degree or 10+ years of work experience in B2B sales. Healthcare or Dental industry preferred, but not required.
• Eperience selling technical products and/or compliance services, including 1-3 years of direct sales experience
• 5 years consistently achieving sales targets; recognized and awarded for results
• Ability to accommodate a customary and regular travel schedule, including an overnight travel schedule, approximately 25-50% depending on territory. Also, must occasionally work weekends
• Must have valid driver’s license and means of transportation to make sales calls
• Proven ability to succeed in autonomous environment

Preferred Qualifications:

• Prior direct selling experience within implants, endodontics, orthodontics and/or medical device
• Experience and understanding of the Challenger Sales Model
• Familiarity with CRM software and account management tools
• Demonstrated ability to analyze data and make data-driven decisions

Equal Employment Opportunity & Accessibility Statement

HuFriedyGroup is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, age, gender, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you require reasonable accommodations to apply for a position, participate in the recruitment process, or perform essential job functions, please contact us at 773-868-5534. We are committed to supporting you throughout your journey with HuFriedyGroup!