The Enterprise Account Executive will manage customer relationships, drive revenue growth, collaborate across teams, and ensure customer satisfaction in the cybersecurity sector.
The main goal of the Enterprise Account Executive is to grow Rapid7's top revenue generating customers within the North Carolina region while partnering with the channel to penetrate greenfield accounts. In this role you will partner cross functionally with internal teams to ensure customers realize a return on investment, leading to continued growth and expansion. This is a quota carrying role and critical to the continued success of Rapid7.
In this role you will:
Account Profile:
The skills and qualities you'll bring include:
About Rapid7
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,500+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.
In this role you will:
- Manage and nurture relationships with Rapid7's customers in the North Carolina region, including subsidiaries.
- Build, develop and maintain relationships with key regional partners
- Maintain responsibility for both net new sales and renewals within the Large Enterprise segment.
- Collaborate closely with counterparts in Customer Success, Sales Engineering, Sales Operations, and Rapid7's executive leadership to ensure the health, retention, and growth of key customer accounts.
- Conduct executive business reviews (in person where possible) with top strategic accounts to assess customer satisfaction and identify opportunities for enhancement.
- Initiate renewal conversations 4-6 months in advance of the renewal date to ensure the continuity of existing business.
- Proactively project customer needs to the business and corral resources to ensure needs are addressed.
- Establish account success plans in partnership with Customer Success
- Accurately maintain systems to reflect activity, forecast, and opportunity information in Salesforce
Account Profile:
- Parent Accounts: 60-75
- Existing Customers: 30%
- Whitespace: 70%
- Organizations with 1,500 employees and above.
The skills and qualities you'll bring include:
- Proven success with 3+ years of experience selling at Rapid7 in enterprise environments
- 5+ years of experience in the cybersecurity industry.
- Ability to travel up to 25% to client meetings as needed.
- Understand customer selection criteria for budgeted and unbudgeted needs.
- Proven ability to navigate complex enterprise accounts
- Demonstrated success in achieving sales targets and driving revenue growth.
- Exceptional communication and presentation skills, with the ability to articulate the value of Rapid7 solutions to key stakeholders.
- Comprehensive understanding of both new sales and renewal processes in the enterprise context.
- 3+ years of experience in selling through the channel
- Strong organizational and project management skills to handle multiple accounts effectively.
- Proactive and self-motivated with the ability to thrive in a fast-paced, dynamic environment.
- Knowledge of the wider cybersecurity ecosystem.
- Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.
About Rapid7
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,500+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.
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