2026 Intern - Associate Technical Account Manager

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The challenge
We're looking for goal-oriented people who thrive in a fast-paced team and are
eager to apply their problem-solving skills to real business challenges. Each of
our Customer Engineering summer interns will take on at least one individual
special project related to the development and operation of our team. These
could include efforts like tracking & measuring the success of our support
programs, identifying and coordinating thought leadership and customer case
studies, research and development of new operational approaches, or another
similar project. As a team, our interns will also be exposed to leaders and teams
across our business and participate in a group challenge, solving a major
customer opportunity in a creative way.

What you’ll do

• Research support approaches, customer opportunities, technology capabilities, and similar data points
• Develop workflows, process documentation, recommendations around business strategy, and other knowledge assets
• Deliver at least one hallmark output related to your special project(s)
• Present findings and recommendations to Customer Engineering leaders
• Learn about how Customer Engineering (technical account management and support) fits into the equation and helps guarantee customer success at an enterprise technology company

​What you need to succeed

• An obsession for delivering a better customer experience
• Collaboration with diverse individuals across lines of business, functional areas, and different levels and geographies of an organization
• Orientation toward action, willingness to take initiative, and a desire to roll-up sleeves and dig deeply into a business
• Dedication to constant self-improvement and a willingness to be mentored
• Perseverance under pressure and a positive demeanor
• Sharp analytical thinking skills and intellectual curiosity
• Strong interpersonal skills (oral and written)
• Eagerness to seek creative solutions for project and data challenges
• Proficiency with the Microsoft Office product suite: Excel, PowerPoint, Word, SharePoint

Changing the world through digital experiences is what Adobe’s all about. We give
everyone—from emerging artists to global brands— everything they need to design
and deliver exceptional digital experiences. We’re passionate about empowering
people to create beautiful and powerful images, videos, and apps, and transform how
companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional
employee experiences where everyone is respected and has access to equal
opportunity. We realize that new ideas can come from everywhere in the
organization, and we know the next big idea could be yours

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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