Jobs at Zoom

Lead product financial planning, forecasting, budgeting, investment analysis, pricing and packaging scenarios, and executive financial reporting. Partner with product general managers and cross-functional go-to-market teams to optimize revenue, analyze churn and product mix, improve forecast accuracy, and guide resource allocation. Coach analysts and drive planning cycles across budget, forecast, and long-range planning.

Drives revenue growth through consultative selling to enterprise technology customers. Develops account and territory strategies, leads complex multi-stakeholder sales cycles, conducts discovery and ROI modeling, negotiates contracts, mentors junior sales staff, manages key relationships, identifies expansion opportunities, and coordinates internal technical resources to deliver tailored solutions.

Own Zoom’s performance management strategy, talent planning, succession processes, and supporting technology roadmap. Design scalable check-ins, goal-setting, feedback, talent reviews, and development systems. Create manager toolkits and learning experiences, use AI and analytics to measure impact, and continuously improve adoption. Partner with senior leaders, HR teams, and business stakeholders to build integrated, data-driven talent and learning programs.

Own complex number-porting escalations for high-value customers, partners, and internal teams. Coordinate with carriers, drive issue resolution, manage communications, mentor Porting Specialists, and improve team processes, documentation, training, and KPIs. Lead porting-related projects and provide occasional after-hours or on-call support for critical issues.

Sells Zoom Workplace and UCaaS solutions to K-12 school districts and State & Local Government accounts across a seven-state territory. Responsibilities include prospecting, developing new and existing accounts, engaging executive and IT stakeholders, delivering demos and proposals, managing complex sales cycles, forecasting, conducting QBRs, and achieving sales quotas. Requires public-sector and K-12 sales expertise, cloud or SaaS experience, CRM proficiency, and an in-territory presence for customer meetings.

Leads Zoom’s technical SEO and AEO roadmap across CMS platforms, web applications, APIs, and frontend frameworks. Owns crawlability, indexability, rendering, structured data, performance, sitemaps, redirects, and internal linking. Builds reusable SEO services, automation, monitoring, dashboards, and CI/CD quality gates. Establishes technical standards and partners with SEO, Engineering, Product, Marketing, and Content teams to improve organic visibility, acquisition, pipeline, and revenue across search engines and AI discovery platforms.

Own a full-cycle mid-market SaaS sales motion, including pipeline generation, outbound prospecting, discovery, product demonstrations, negotiations, and closing. Build relationships with users and decision-makers, maintain accurate CRM data and forecasts, collaborate with BDRs, Solutions, Marketing, and Customer Success, and share market feedback to improve sales practices and customer outcomes.

Own the full-cycle midmarket SaaS sales process, including pipeline generation, prospecting, qualification, discovery, product demonstrations, negotiation, and closing. Build relationships with stakeholders, maintain CRM data and forecasts, collaborate with BDRs, Solutions, Marketing, and Customer Success, and provide customer and market feedback to improve sales practices and messaging.

Leads Zoom’s enterprise FP&A function, owning long-range planning, annual budgeting, quarterly forecasting, financial modeling, scenario analysis, and capital allocation. Advises the C-suite, prepares board and earnings materials, supports investor relations, and oversees KPI dashboards and variance analysis. Builds and develops a multi-level finance organization while advancing planning automation, AI-powered analytics, and operational efficiency.

Own an East or Central U.S. territory selling Zoom Workplace to midmarket customers. Responsibilities include expanding existing accounts, prospecting new business, qualifying leads, building pipeline, delivering demos and proposals, conducting QBRs, engaging executive stakeholders, coordinating technical resources, and managing quotes through the sales cycle. The role requires consultative selling, CRM proficiency, clear communication of technical solutions, accurate forecasting, and cross-functional collaboration.

Lead Zoom’s global BPO partnership expansion by identifying, pursuing, negotiating, and closing strategic relationships with major business process outsourcers. Position Zoom’s CX portfolio, build executive-level business cases, manage complex commercial negotiations, coordinate cross-functional onboarding, track pipeline progression, and refine BPO-specific partner programs, pricing, licensing, certifications, and enablement.

Develops software solutions at Zoom, collaborating in a fast-paced, customer-focused environment to support communication and collaboration products. The provided description does not include specific responsibilities, qualifications, technologies, salary figures, or travel requirements.

Drives new business, upsell, and expansion revenue for Zoom Workplace across an East or Central U.S. territory. Manages complex sales cycles, executive relationships, demonstrations, proposals, QBRs, forecasting, and channel-partner collaboration. The role requires consultative SaaS selling to organizations with 1,000 or more employees and the ability to align communication solutions with senior business priorities.

Lead technical sales engagements for enterprise customers across Zoom’s UCaaS platform. Responsibilities include technical discovery, solution design, custom demonstrations, proofs of concept, executive presentations, RFP/RFQ support, competitive analysis, and translating customer needs into product recommendations. The role partners with enterprise account executives, product managers, and engineering teams while advocating for customers and showcasing cloud, collaboration, communications, and AI solutions.