Teams at Zeta Global

Lead Customer Success for Sailthru within Publisher Cloud, owning retention, Net Revenue Retention, expansion, adoption, NPS, and advocacy. Manage enterprise portfolio, drive lifecycle and email personalization strategies, run account planning and forecasting, mitigate churn, develop CSM team, and partner with Sales, Product, Operations, and Support to deliver measurable customer outcomes and growth.

The Lead Software Engineer will design scalable distributed systems on AWS and Kubernetes, mentor engineers, and influence technical direction across teams while ensuring system performance and reliability for marketing intelligence products.

Drive new pipeline through strategic account planning, engagement with executives, and maintaining relationships to achieve revenue targets across enterprise sales.