Teams at Zendesk

Lead the evolution of the partner technology ecosystem, optimizing partner experience and integrations to drive revenue growth and efficiency.

The Senior Principal Partner Programs Manager leads the design and execution of AI-first partner programs, collaborating with multiple teams to enhance partner ecosystem effectiveness and drive revenue growth.

Responsible for leading Zendesk's global certification programs, managing LMS infrastructure, and optimizing certification lifecycle operations to enhance learner experiences and drive measurable improvements.