Zendesk

HQ
San Francisco
Total Offices: 3
6,277 Total Employees
Year Founded: 2007

Zendesk Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Offers charitable contribution matching

Offers occupational accident insurance

Offers retiree health & medical

Offers company equity

Offers performance bonuses

Offers employee stock purchase plan

Offers employee discounts

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Provides family medical leave

Provides fertility benefits

Offers generous parental leave

Company Culture

Provides commuter benefits

Provides a mobile phone discount

Provides free snacks and drinks

Offers legal assistance

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Offers sabbatical leave

Provides military leave

Offers paid volunteer time

Provides paid sick days

Provides bereavement leave

Offers unpaid extended leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Recently posted jobs

2 Days AgoSaved
In-Office or Remote
51 Locations
Software
Lead growth analytics for Zendesk’s product-led growth motion, guiding a team of analysts and partnering with Product, Engineering, Sales, Marketing, and Data teams. Define funnel metrics, measurement plans, experiments, and instrumentation across acquisition, activation, conversion, retention, and expansion. Analyze customer behavior using segmentation, cohorts, funnels, experimentation, and statistical methods. Improve self-service reporting, dashboards, metric definitions, reusable datasets, and analytics capabilities while coaching analysts and influencing senior stakeholders.
6 Days AgoSaved
Remote
California, USA
Software
Leads marketing analytics projects spanning performance measurement, funnel analysis, attribution, forecasting, experimentation, pipeline contribution, and ROI. Builds dashboards, reporting, analytical models, metrics, and frameworks while combining data from marketing, CRM, web, advertising, and revenue systems. Partners with Marketing, Finance, Sales Operations, and Engineering to improve data quality and decision-making. Presents actionable insights to senior stakeholders and mentors peers.
6 Days AgoSaved
Remote
California, USA
Software
Leads Zendesk’s Marketing Analytics function, setting the measurement strategy across reporting, attribution, forecasting, experimentation, data quality, and ROI analysis. Manages and develops an analytics team, builds scalable dashboards and analytics products, partners with Finance, Sales, Data, Product, and Marketing leaders on planning and investment decisions, and communicates actionable insights to executives. Establishes governance and trusted data practices while advancing self-service and agentic analytics capabilities.