Teams at Zapier

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

Own enterprise pipeline generation through signal-led, multi-channel demand gen campaigns. Partner with Enterprise AEs to target accounts, design ABM plays, run frequent experiments, craft outbound messaging, and build AI-driven workflows that automate engagement and accelerate deals from first touch to closed-won.

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.