Teams at WVU Medicine

Manage patient account balances, submit and resolve claims, ensure compliance with billing regulations, and assist with denial management.

The Insurance Claims Specialist manages patient account balances, submits claims, resolves errors, and provides customer service regarding claims and billing.

Manage patient account balances by submitting accurate claims, following federal/state and third-party billing rules, resolving denials and claim edits, verifying claim status via payer portals, reconciling transactions, and providing customer service while maintaining HIPAA compliance and departmental productivity goals.