Jobs at Wolters Kluwer

The Content Management Associate handles internal queries, updates the knowledgebase, communicates with agencies, and collaborates on research and training efforts.

Lead development and operationalization of a clinical reasoning framework for trustworthy clinical AI. Partner with product, engineering, editorial, and design to define decision pathways, evaluation benchmarks, validation protocols, and ongoing expert review. Translate clinical feedback into AI system improvements, represent the team externally, and optionally maintain limited clinical practice.

Edit and curate neurology clinical topics for UpToDate: ensure content answers clinicians' questions, provides evidence-based actionable recommendations, monitor literature and initiate updates, collaborate with external authors and editorial teams, and maintain some clinical practice (10–20%) while spending most time on editorial work (80–90%).

Lead growth strategy and execution for UpToDate Expert AI across awareness, acquisition, activation, and early engagement. Drive cross-functional initiatives with marketing, sales, engineering, and data teams to improve discovery, onboarding, and activation. Define OKRs, measurement frameworks, run experiments, and translate clinician insights into product and go-to-market actions while balancing clinical, privacy, and regulatory constraints.

As a Senior Technology Sales Support Specialist, you'll design and demonstrate audit-focused solutions, collaborate with sales teams, and respond to customer inquiries to drive successful sales outcomes.

Manage a portfolio of existing customers to retain and grow revenue through proactive renewal management, consultative selling, upsells, and increased product adoption. Own renewal lifecycle, forecast pipeline in CRM, engage customers 90–120 days before expiration, and collaborate with sales and product teams to improve retention and expand account value.

Develop and maintain specialized clinical content for drug information databases, focusing on autoimmune diseases and pharmacotherapy, ensuring accuracy and quality through collaboration and peer review.

Lead product strategy and go-to-market execution for Auto Lending solutions. Build and maintain lender and DMS partnerships, conduct market research, drive adoption of WK-compliant content, measure product performance, and collaborate cross-functionally to deliver lending-focused product roadmaps and enablement.

The Senior Technology Sales Support Specialist aids sales processes by providing technical expertise, managing customer interactions, and producing technical documentation. Responsibilities include supporting demonstrations, collaborating with sales, maintaining demo environments, and enhancing product knowledge.

The Senior Content Management Analyst develops and supports content related to financial reporting and auditing, produces analytical content, and responds to customer inquiries while maintaining quality standards.

Manage and quality-assure a national and international correspondent network: recruit, onboard, train, route orders, maintain accounts and records, resolve escalations, collaborate with IT and service teams, and handle related accounting and jurisdictional research.