Jobs at Vynca Inc

Provide hybrid in-field and remote care management for vulnerable members: assess needs, develop care plans, coordinate providers and social supports, conduct outreach, document in EMR/CRM, track outcomes, and ensure access to services.

Lead and operate Vynca's IT function for a fully remote, HIPAA-regulated healthcare organization. Manage a distributed IT team, own day-to-day operations (hardware lifecycle, provisioning, identity and access), enforce security and compliance (HIPAA, SOC 2), administer MDM/SSO/endpoint tools, support audits, and drive operational improvements while mentoring staff.

Partner with clinical leaders to align people strategies with operational goals across a multi-state clinical workforce. Lead employee relations, performance management, workforce planning, compliance, and retention initiatives for field-based clinical and non-clinical teams, ensuring multi-state legal compliance and support for high-acuity patient populations.

The Lead Care Manager coordinates comprehensive care for clients, advocating for their access to healthcare services, developing care plans, and ensuring communication among care teams.

Design, provision, and operate AWS infrastructure using Terraform; run and scale Kubernetes workloads with Helm; build observability, monitoring, and CI/CD automation; define SLIs/SLOs and lead incident response and postmortems; implement security and compliance (HIPAA/SOC2); participate in on-call rotation and partner with product and engineering on capacity, performance, and resilient system design.

Lead Care Manager assesses complex client needs, develops and updates care plans, connects clients to healthcare and social supports, conducts outreach and engagement, documents in EMR/CRM, advocates with providers, arranges transportation, monitors progress, and applies evidence-based practices (Motivational Interviewing, Harm Reduction, Trauma-Informed Care).

Lead Care Manager coordinates person-centered care for vulnerable clients, assesses needs across health and social domains, develops and updates care plans, connects clients to services, documents in EMR/CRM, conducts outreach, and reports to ensure program compliance and timely access to services.

The Director, ECM Training & Quality will lead quality infrastructure for ECM programs, managing audits, workflows, training, and regulatory compliance to improve care quality across multiple health plans.