Teams at Vic.ai

Serve as the primary technical advisor for a customer portfolio, analyze customer data to identify optimization opportunities, configure and manage integrations and platform settings, troubleshoot complex issues with Engineering/Product, and develop best practices and documentation to drive adoption and measurable business outcomes using AI-powered analytics.

Build, scale, and operate Elixir/Phoenix services for the treasury platform. Own features end-to-end from product framing to front-end, ensure reliability and observability, and collaborate with founders and a senior cross-functional team.

Design, build, and maintain scalable backend services in Elixir/Phoenix. Develop high-availability APIs, distributed systems, data pipelines, and background job processing. Collaborate with AI and product teams, improve observability and reliability, influence architecture, establish testing and delivery best practices, and mentor engineers.