Jobs at Via

Lead daily onsite operations for autonomous and wheelchair-accessible vehicle fleets. Ensure safe, reliable, compliant service; resolve real-time fleet and rider-accessibility issues; analyze ridership and utilization data; coordinate with local partners, drivers, operators, and internal teams; improve WAV rider experiences; and travel monthly to support driver onboarding, safety training, and operational relationships across U.S. markets.

Manage daily on-site operations for an intermodal transit service, including dispatch, scheduling, driver and dispatcher support, compliance, KPI reporting, process improvement, partner relationships, and team leadership. The role requires developing operational solutions in a fast-paced environment while improving efficiency, resource allocation, customer satisfaction, and driver engagement.

Leads Via’s West Coast operations portfolio, overseeing regional strategy, P&L performance, market launches, service quality, safety, compliance, and operational KPIs. Manages and develops Field Operations Managers, General Managers, and Operations Managers while partnering with transit agencies, Commercial, Product, Finance, Fleet, HR, and other functions. Drives growth, resource allocation, root-cause problem solving, stakeholder trust, and operating-model improvements across complex, regulated, people-intensive transportation services.

As a Partner Success Principal, you will build and maintain relationships with partners, provide strategic guidance, analyze performance data, and negotiate contract renewals to drive revenue growth.

As a Partner Success Manager, you will build and maintain relationships with partners, analyze service performance data, and drive revenue growth through strategic guidance and contract negotiations.