Teams at Via Care Community Health Center

Provide peer-based case management for patients with incarceration history: coordinate discharge, referrals, and follow-up; document in EHR; assist with appointments, transportation vouchers, immunizations, billing support, education, translation, and front-office/clerical duties while maintaining HIPAA compliance.

Manage patient account billing: prepare and submit claims, post payments, prepare statements, follow up with insurers, handle collections and payment plans, resolve billing complaints, maintain HIPAA confidentiality, perform daily backups and prepare deposits.

Manage clinical operations across two sites: supervise MAs/LVNs, support patient flow, ensure program compliance (VFC/LACIP), oversee training, competency, inventory and reporting, participate in quality improvement, audits, hiring, scheduling, and provide clinical care within scope.