Teams at Uniphore

The Director of AI Customer Success will advise enterprise clients, ensuring successful delivery and adoption of AI solutions while driving retention and value realization. Responsibilities include customer strategy, developing success metrics, managing relationships, and collaborating with internal teams.

Own and grow large enterprise accounts by selling AI-native solutions to Fortune 500/G2000 executives. Manage full sales cycle, close multi-million-dollar deals, build ROI-driven business cases, orchestrate cross-functional teams, and maintain pipeline coverage to meet ARR targets.