Jobs at Twitch

The Senior Label Relations Manager builds and maintains partnerships with music labels to enhance engagement on Twitch, collaborates across teams, and analyzes performance to optimize future initiatives.

Lead program-level UX design for streamer monetization: collaborate with product, engineering, and research; conduct qualitative and quantitative user research; prototype mobile experiences; iterate on solutions that boost engagement and revenue; present to stakeholders; and mentor junior designers.

Lead the product vision and roadmap for Twitch's interactive, mobile-first commerce products (e.g., Bits). Define 1–2 year strategies, run experiments, own streamer success metrics (engagement, earnings, retention, mobile conversion), and partner with Engineering, Design, Data Science, Research, and Community to deliver monetization and engagement features that grow creators and deepen community connections.

Lead technical strategy and architecture for core iOS frameworks, native video playback, and hybrid WebView integrations. Build WebView infrastructure and bridges, optimize performance at scale, develop automated testing and developer tooling, mentor iOS engineers, and drive cross-organizational architectural decisions to improve velocity and maintainability.

Manage end-to-end financial and reporting obligations for content agreements: review contracts, prepare journal entries and reconciliations, calculate costs and payouts, support month-end close, process payments, build GenAI-driven workflows, drive process improvements, and partner with legal, tax, FP&A and other stakeholders.

Lead programming and development for Twitch Rivals: build the event calendar, design competitive entertainment, coordinate with publishers, brands, sales, and production vendors, create event briefs and pitch materials, analyze event data, and manage cross-functional execution and post-event reporting to grow partnerships and audience engagement.

Manage CT's BI function: maintain KPI dashboards and data infrastructure, deliver monthly and quarterly business reviews, build cost and demand forecasts, support financial operations, partner with Data Science and engineering, and track AI automation impact on volumes, costs, and capacity.

Lead strategy and roadmap for a Platform Core Engineering area, partnering with engineering and ML teams to build developer-facing platform capabilities. Own adoption, metrics, launches, migrations, and cross-team alignment. Champion hands-on use of modern AI developer tools and ensure the platform serves diverse developer personas.

Own end-to-end localization operations across 29 languages: manage vendors, content workflows, quality assurance (LQA), testing, linguistic assets, and launch execution. Monitor and improve translation quality, build localization metrics and reports, influence upstream content processes, and implement process and tooling improvements.

Provide high-touch customer support for Twitch users by resolving complex inquiries, tracking escalations, meeting SLAs, and conveying user feedback to product and engineering. Use CRMs and analysis/AI tools to identify trends, streamline workflows, and improve community experience.

Lead discovery product efforts across search, browse, and live feed to help viewers find and connect with creators. Define recommendation requirements, partner with ML, design, and engineering, run experiments, measure impact, and own the discovery roadmap to improve ranking, relevance, and viewer retention.

Draft and negotiate commercial agreements (software, SaaS, advertising, production, talent, content, marketing). Counsel teams on rights and clearances, coordinate cross-functional partners (esports, procurement, partnerships, marketing, sales, finance), and improve contracting processes while collaborating with the legal team and Amazon counterparts.