Teams at Twilio

Leads Twilio’s external public relations and corporate communications across employer branding, executive communications, customer and partner storytelling, social impact, financial announcements, and media relations. Advises C-suite leaders, develops strategic narratives, secures media coverage, manages executive LinkedIn presence, and collaborates with cross-functional teams and agencies. The role is remote with approximately 20% travel.

Architect and prototype scalable solutions for Twilio’s emerging technologies experimentation team. Lead AI, machine learning, and LLM-driven initiatives; guide technical direction; mentor engineers across the US and India; align prototypes with business goals; and ensure enterprise architecture, scalability, extensibility, and production readiness. The role requires extensive architecture or principal engineering experience, cloud expertise across AWS and Azure, full-stack development knowledge, database expertise, and strong technical leadership.

Lead pricing strategy and execution for enterprise monetization initiatives. Build price optimization models, design dashboards (Tableau/Looker), analyze complex sales and usage data with SQL, and partner with Deal Desk, Sales, and Finance to protect margins and improve revenue realization.