Teams at Troutman Pepper

Supports a consumer financial services litigation practice by conducting legal and public-record research, managing case files and e-discovery databases, organizing and reviewing document productions, preparing deposition and trial materials, drafting legal documents, and coordinating deadlines across multiple matters. The role requires accurate document management, billing time, compliance with ethical guidelines, teamwork, and occasional training of other paralegals.

The Billing Specialist prepares, edits, and distributes client invoices and prebills; manages billing adjustments, alternate rates, exemptions, approvals, and client billing information. The role processes electronic invoices, resolves billing issues, provides billing reports and statistics, responds to attorney and client inquiries, and tracks work in progress while ensuring monthly billing deadlines are met.

The Knowledge Management Attorney develops and maintains legal knowledge resources, model documents, forms, databases, and practice-area content for Insurance, Intellectual Property, Privacy, and Cyber groups. The role leads KM strategy, legal technology and AI adoption, innovation projects, training, onboarding, knowledge succession, and organizational change. It also provides legal research and practice support, tracks trends, curates attorney contributions, manages confidential information, and partners across the firm to improve operational efficiency and knowledge-sharing.