Jobs at TopDog Law

Supervise daily settlement operations for a personal injury law firm, including workload management, settlement packets, disbursements, liens, closing statements, and final payouts. Ensure accuracy, compliance, and quality through audits and process controls. Coach settlement staff, track KPIs, resolve escalated issues, and collaborate with attorneys, finance, and leadership to improve workflows, client satisfaction, and firm profitability.

Leads a team of up to two recruiters while managing full-cycle recruiting responsibilities. Owns the internship program, recruiting metrics, scorecards, process improvements, headcount planning, and stakeholder partnerships. Builds relationships with legal associations and represents the firm at conferences nationwide. Requires approximately 20% travel and experience in high-growth environments.

Supports recruiting operations by administering ATS and HRIS systems, maintaining candidate and employee data, drafting and tracking offer letters, coordinating internship hiring, scheduling interviews, communicating with candidates, and maintaining pipeline accuracy. Partners with recruiters and hiring managers across multiple open roles in a high-volume environment.

Own the technical health and evolution of the Genesys Cloud contact center platform. Design and optimize routing, IVR, outbound campaigns, telephony, integrations, automation, AI capabilities, testing, releases, monitoring, and compliance controls. Lead complex troubleshooting, incidents, root-cause analysis, technical planning, and production changes. Mentor a Genesys Administrator while partnering with Salesforce, IT, Data Engineering, Legal, Operations, carriers, and vendors to deliver reliable, scalable contact center solutions.

Manages radio, out-of-home, creator, talent, sponsorship, and brand partnerships across key markets. Responsibilities include negotiating media placements and contracts, auditing pricing and impression delivery, securing make-goods, sourcing creators and sponsorships, pitching partnership opportunities, and developing market-specific activations. The role builds external relationships, expands market coverage, and ensures partnership execution supports TopDog Law’s brand awareness and growth.

Supervise the accounts payable function, including invoice processing, payment runs, reconciliations, vendor issue resolution, reporting, and internal controls. Lead and develop AP staff, ensure accurate coding and timely payments, support financial close and audits, and improve workflows through automation and process redesign. Partner with Accounting, Finance, Procurement, vendors, and internal stakeholders in a high-volume, multi-entity environment.

Lead the firm's treasury function, including cash management, liquidity forecasting, banking relationships, payment operations, treasury controls, and risk management. Oversee AP, AR, cash disbursements, reconciliations, IOLTA trust-account controls, and treasury technology. Partner with Accounting, Finance, Legal, Operations, and executive leadership on liquidity, financing, fraud prevention, and financial strategy while building scalable processes and mentoring the treasury team.

Oversee pre-litigation operations for a personal injury law firm, managing case managers, paralegals, and team leads. Responsibilities include workload assignment, performance management, workflow optimization, SOP development, compliance, KPI monitoring, case documentation, and cross-department coordination. The role ensures cases progress efficiently from intake through litigation while maintaining quality, productivity, and client service standards.

Oversee litigation operations across multiple states by supervising and developing Team Leads, implementing standardized SOPs, monitoring case workflows and deadlines, coordinating cross-state initiatives, delivering training, and analyzing Filevine and BigQuery performance data. The role ensures consistent litigation execution, balanced caseloads, compliance with court procedures and statutes of limitations, timely phase progression, and accountability across distributed litigation teams.

Owns IT systems administration and security operations for a fully remote workforce. Responsibilities include managing Microsoft 365 and Google Workspace, endpoint and identity platforms, security tools, access controls, threat monitoring, incident response, vulnerability management, compliance evidence, disaster recovery, vendor relationships, reporting, and operational roadmaps.

Performs litigation ethics and compliance work for a national personal injury law firm. Responsibilities include researching legal and ethical issues, drafting compliance SOPs and agreements, evaluating conflicts, auditing case handling, monitoring case metrics, and advising attorneys and staff. The role requires collaboration with the General Counsel and firm stakeholders in a fast-paced remote environment.

Own product strategy, roadmap, prioritization, KPIs, discovery, and UX for core systems supporting a nationally scaling personal injury law firm. Lead development of an AI-enabled intake engine, case management platform, and client portal. Partner with engineering, design, data, marketing, operations, and leadership while prototyping solutions, navigating architecture and APIs, and delivering measurable business outcomes.

Own and govern the organization’s central Knowledge Center, including information architecture, taxonomy, version control, audits, and content updates. Create and standardize job aids, SOPs, FAQs, process maps, and policy summaries. Triage documentation requests, coordinate with subject matter experts and learning teams, communicate process changes, identify knowledge gaps, and ensure resources are accurate, accessible, compliant, and actionable.

Designs and delivers onboarding and ongoing training for case managers, paralegals, pre-litigation attorneys, and attorneys. Builds role-specific curricula, assessments, certifications, job aids, and quick-reference materials; partners with legal subject-matter experts; supports case teams when needed; and measures ramp time, quality, case velocity, compliance, and training effectiveness in a fast-changing remote environment.

Lead the firm’s analytics strategy, roadmap, and growing analyst team. Partner with executives and law firm operations leaders to define KPIs, evaluate performance, identify bottlenecks, build forecasting and predictive capabilities, and translate data into business actions. Guide SQL, Python/R, statistical modeling, visualization, data quality, and analytics infrastructure standards while partnering with technology and data engineering teams to embed insights into operational workflows.

Supervise the claims verification team, overseeing workload distribution, training, quality audits, escalations, compliance, and performance reporting. Monitor accuracy, turnaround times, denials, and productivity while identifying workflow improvements and enforcing internal controls to reduce fraud, waste, and abuse. Collaborate with billing, underwriting, compliance, and legal teams, stay current on payer requirements, and present performance findings to senior management.

Own end-to-end data engineering for a business domain, including API and other-source ingestion, dbt models, orchestration, data-quality testing, monitoring, documentation, and performance. Build reliable, AI-ready single sources of truth and ensure data freshness, accuracy, traceability, and scalability. Collaborate with stakeholders and the Director of Data, establish engineering patterns, review work, and mentor other engineers.

The Business Development Representative role involves identifying and closing law firm referral partnerships, evaluating partners based on data, negotiating contracts, and managing a sales pipeline efficiently while driving growth for TopDog Law.

Lead and own the California market as a Managing Attorney: manage the state P&L, oversee cases from intake through trial and closure, drive litigation and settlement strategy, recruit and develop legal teams, enforce compliance and firm standards, and report performance and KPIs to the COO.

Lead regional operations for a multi-state personal injury region, owning regional P&L, coordinating intake through settlements, prioritizing high-ROI issues, routing escalations to platform teams, launching new states, building capacity models and KPIs, and coaching/managing an operations lead and state managing attorneys to drive performance and consistency.