Jobs at Tokio Marine

Supports HR programs and policies across assigned locations, including recruiting, onboarding, employee relations, compensation, benefits, visa and green card processing, performance reviews, terminations, HRIS records, reporting, compliance, and training. Coordinates college recruiting, maintains personnel files, responds to policy inquiries, assists with audits and special projects, and ensures employment documentation meets legal and payroll requirements.

Supports claims staff by accurately entering and managing new claims, preparing loss runs and correspondence, processing documents and payments, coordinating travel, and assisting Claims Attorneys with litigation administration. The role requires strong organization, accuracy, communication, multitasking, and proficiency with Microsoft Office and claims-related software and databases in a paperless environment.

Handles litigation-related bond claims from initial receipt through resolution. Responsibilities include communicating with counsel, principals, claimants, and other parties; reviewing pleadings, discovery, court notices, and correspondence; drafting claim-related communications; attending hearings, mediations, settlement conferences, and trials; and maintaining physical and electronic claim files. The role requires regular business travel and operates under immediate supervision.

Evaluates simple to moderately complex surety bond claims by reviewing pleadings, documents, statutes, and legal issues. Communicates with agents, principals, claimants, and attorneys; assesses company risk, subrogation, claim payments, and denials; maintains claim files; prepares correspondence; attends hearings, mediations, settlement conferences, and trials; and conducts legal research. The role requires a JD, relevant insurance claims experience, strong communication and organizational skills, and Microsoft Office proficiency.

Processes surety court bond information, enters data into databases, organizes electronic files, processes premium adjustments and closure requests, prepares invoices with Accounts Receivable, and assists with mail. The role requires high accuracy, attention to detail, mathematical ability, efficient high-volume processing, teamwork, customer service, and strong organizational skills.

Supports a high-volume surety claims team by organizing electronic files, entering documents and summaries, updating claimants and colleagues, processing mail and payment checks, answering calls, and assisting claims examiners. Requires accuracy, reliability, organization, teamwork, strong interpersonal skills, and a customer-service mindset. Training covers surety bonds, claims terminology, file management systems, Salesforce, and Box.com.

Investigate and analyze surety bond claims, evaluate straightforward cases, manage an assigned caseload, and communicate written claim determinations. The role requires strong customer service, writing, analytical, organizational, and research skills, along with the ability to understand technical information and legal terminology. Employees will learn company systems, processes, and surety bond concepts before handling increasingly complex claims.

Configure and maintain enterprise insurance platforms, translate business requirements into scalable system solutions, author and optimize business rules, troubleshoot production issues, and analyze data integrity concerns. The role partners with Product, Engineering, QA, and business stakeholders to assess risks, dependencies, tradeoffs, and implementation impacts. It also uses AI-enabled tools and automation to improve documentation, testing, troubleshooting, release quality, and operational efficiency.

Manage full-cycle accounts receivable including cash application, posting payments (wires, ACH, credit card, checks), reconciling accounts, running AR aging, contacting brokers/clients about invoicing issues, preparing deposits, supporting lockbox and wire retrieval, and assisting with process improvements and customer inquiries.

Lead and execute marketing projects and campaigns across digital, print, social, and events. Develop brand assets, manage content and CRM records, apply user-centered design to improve web and landing page experiences, coordinate vendors and events, and ensure brand consistency through copyediting and asset management.

Investigate and resolve insurance claims by reviewing policies and records, interviewing claimants, analyzing evidence, coordinating benefits, settling claims per policy, maintaining accurate records and bordereaux, providing phone support, and complying with claims guidelines.

Leads and mentors security engineering teams while developing automation and SOAR capabilities for incident response. Supports digital forensics, malware analysis, threat intelligence, security investigations, and recovery across cloud and enterprise environments. Manages complex engineering initiatives, communicates technical findings to clients and stakeholders, maintains client relationships, and improves operational procedures. Requires strong programming, security tooling, leadership, analytical, and presentation skills. Regular travel up to 15% and overtime may be required.

Drive profitable growth by recruiting and expanding relationships with crop insurance agents across the eastern U.S. Perform targeted sales outreach, attend trade shows, monitor industry trends, and collaborate cross-functionally to deliver tailored agent solutions. Maintain producer databases, track sales metrics, ensure regulatory and SRA compliance, and travel extensively to support and grow books of business.