Jobs at Toast

Conducts high-volume bilingual outreach to prospective restaurant and local business customers, qualifies their needs, schedules meetings for Account Executives, and develops sales skills through Toast’s structured path toward an Account Executive role.

Drive new customer growth among Thai cuisine restaurants through inbound lead follow-up, referrals, discovery calls, product demonstrations, quotes, contracts, and closing. Build trusted relationships with restaurateurs, communicate in Thai and English, position Toast against competitors, and coordinate successful post-sale onboarding.

Sell Toast's end-to-end platform to Spanish-speaking restaurants in the Pomona territory. Convert inbound leads, run discovery calls and demos, create quotes/contracts in Spanish, close new customers, coordinate onboarding, and monitor competitive landscape to grow market presence.

Field sales role focused on growing Toast adoption among Spanish-cuisine restaurants. Follow up leads, perform discovery calls and product demos, create quotes/contracts, close deals, and ensure post-sale onboarding success. Communicate with customers in Spanish and with internal teams in English while understanding local market competition.

Bilingual (Vietnamese/English) field sales role selling Toast's restaurant platform to Vietnamese cuisine restaurants on the West Coast. Follow up leads, conduct discovery calls and demos, prepare quotes/contracts, close deals, and ensure smooth handoff to onboarding. Build relationships, understand competitors, and deliver language-inclusive service.

Drive new customer growth within Mandarin-cuisine restaurants in Los Angeles by converting leads, conducting discovery calls and demos in Mandarin, creating quotes/contracts, closing deals, and coordinating onboarding to ensure post-sale success. Build relationships, understand competitors, and communicate with internal teams in English.

Drive new customer growth for Toast within Spanish cuisine restaurants by following up leads, conducting discovery calls and demos in Spanish, creating quotes and contracts, closing deals, and coordinating onboarding. Build trusted relationships, understand competitive landscape, and deliver a language-inclusive sales experience while communicating internally in English.

Own and operate Toast’s enterprise data governance program, including data domain ownership, governance council coordination, policy compliance, business glossary management, metadata standards, catalog adoption, maturity assessments, and data literacy training. The role partners with business stakeholders, data stewards, catalog teams, and leadership to improve data trust, compliance, discoverability, and quality. It requires governance, metadata, SQL, data catalog, program management, and workshop facilitation experience.

Serve as strategic HR partner to G&A senior leaders, leading org design and restructures, driving performance calibration, using data and AI tools to surface org health risks, and translating people strategy into measurable outcomes across global, high-growth teams.

Own off-site SEO and content distribution, including backlink and citation outreach, guest post writing, third-party relationship management, competitive gap analysis, and backlink profile monitoring. Manage outreach pipelines, contribute to Reddit community strategy, collaborate with PR, Brand Content, and Product teams, and use AI tools to improve target research, pitch development, and link-building workflows.

Build and optimize automated release engineering systems, including CI/CD pipelines, build and deployment tooling, and AWS cloud infrastructure. Ensure software delivery quality, security, compliance, and reliability. Lead complex projects, participate in on-call support, mentor teammates, and promote technical excellence. The role uses Go, Java/Kotlin, TypeScript, GitHub Actions, PostgreSQL, DynamoDB, Backstage, AWS, and AI development tools.

Build and ship customer-facing products across backend services, APIs, data models, React web interfaces, and Android point-of-sale applications. Learn unfamiliar platforms quickly, collaborate with product and design, deliver resilient code, and own testing, instrumentation, on-call support, and cleanup. The role emphasizes 0-to-1 product development, customer-focused decision-making, rapid experimentation, and using AI tools to improve development velocity and quality.

The GTM Engineer will automate sales workflows using tools, build integrations, design a win/loss analysis program, and collaborate with sales teams to leverage AI insights.

Architects complex technical configurations and leads enterprise, multi-location implementations of drive-thru and digital menu board technology. Manages rollouts from design through go-live, resolves advanced hardware, software, and networking escalations, and coordinates with corporate IT, Product, Integrations, Sales, and franchise stakeholders. Provides internal QA, mentors peers, improves deployment workflows, and mitigates risks across large enterprise deployments.

Lead and coach a team of 6–8 Strategic Cuisines Account Executives across the West Coast. Drive sales productivity, pipeline performance, discovery, demos, and customized restaurant technology solutions in Thai. Partner with leadership to assess market opportunities, improve sales funnels, and coordinate delivery expectations across teams. This field-based role requires travel and local West Coast residence or relocation.

Lead Toast’s global privacy program across multiple jurisdictions, operationalize privacy requirements, assess vendor DPAs, mature privacy rights processes, oversee privacy reviews and DPIAs, manage risk registers, develop training and data governance initiatives, and report program KPIs. The role also drives automation using LLMs and collaborates with legal, technical, product, procurement, and business teams to implement privacy controls and mitigations.

Manage post-sale onboarding for Mandarin-speaking restaurant customers, configuring Toast menus and POS workflows for go-live. Consult with clients on configuration needs, create onboarding plans, train restaurant staff, document implementations, and promote operational efficiencies. The role manages multiple simultaneous engagements, maintains customer relationships, meets activation goals, and coordinates with internal project resources while working independently in a changing environment.

Product Counsel will advise product, engineering, data science, marketing, compliance, and sales teams throughout the product lifecycle. Responsibilities include counseling on regulatory compliance, privacy, intellectual property, consumer protection, AI and machine learning, data rights, platform architecture, APIs, identity and account security, and marketing. The role translates legal requirements into technical guidance, supports AI governance, monitors evolving laws, and develops scalable legal processes for a fast-paced technology company.

As a Senior Principal Engineer, you'll define and drive the technical strategy for customer experience platforms, lead architectural decisions, and mentor engineering teams to enhance customer and agent experiences.

Build and productionize agentic workflows, RAG pipelines, AI services, backend systems, and ML pipelines for sales automation. Integrate Salesforce, quoting engines, data lakes, and internal platforms using scalable, event-driven architectures. Lead 0-to-1 development of tools for account research, lead prioritization, and quoting while ensuring reliability, observability, performance, and resilience across the GTM technology stack.