Teams at Tines

Lead strategic success and engagement across enterprise and public sector accounts. Drive onboarding, adoption, expansion, renewals, and executive business reviews. Develop success plans, identify automation opportunities, coordinate internal resources, surface product feedback, and mitigate customer risk to increase platform usage and customer value.

The Manager of Technical Support Engineering is responsible for leading and growing a team of Technical Support Engineers, ensuring exceptional technical support and customer satisfaction while driving process improvements and team performance.

Sell Tines' automation platform to enterprise Security and IT stakeholders in the DMV territory. Prospect and close complex deals, collaborate with BDRs, Solutions Engineering, channel/tech partners and cross-functional teams, build territory plans, generate demand, and achieve quarterly targets. Role requires regular in-person meetings in the DMV and ~25% travel.