Sr. Implementation Project Manager
6 days ago
Establish deep subject matter expertise across TigerConnect product line.
Provide professional implementation and support services to clients resulting in smooth, well-coordinated implementations that meet targeted live dates.
Work with client to uncover compelling use cases for TigerConnect, including benchmarking based on current processes and measuring improvements after TigerConnect is deployed.
Maintain thoughtful and disciplined project charters and project plans, providing consistent communication of status of the implementation effort to the client.
Work cross-functionally across TigerConnect’s Client Organization teams, including Sales, Professional Services, Client Care, and Client Success teams, aligning implementation tactics to the broader account strategy.
Perform new client set up and configuration; able to troubleshoot issues on the spot.