Jobs at The Recording Academy

Supports end-to-end ticket order processing and tracking for the 2027 Grammy Awards, including inventory holds, order forms, seating coordination, approvals, invoicing, payments, account changes, and digital ticket distribution. Develops ticketing workflows and database automations, assists with onsite operations and guest troubleshooting, supervises event staff, and handles escalated customer service issues. The role requires flexible scheduling, overtime, weekend and holiday availability, and travel to Los Angeles during Grammy week.

Coordinates day-to-day marketing operations, campaign timelines, budgets, invoices, vendors, contracts, project-management tools, and cross-functional communications. Maintains workback schedules, tracks risks and efficiency KPIs, resolves dependencies, supports merchandise production, and provides logistics, credentialing, ticketing, and onsite support for major Grammy events. Represents the Marcomms team to executives, partners, vendors, and external stakeholders while improving departmental processes and tools.

Supports corporate communications and public relations through media monitoring, press reporting, media list management, media request intake, press material development, interview scheduling, thought leadership, and event communications. Coordinates credentialing and on-site logistics for major events, maintains the communications editorial calendar, distributes media materials, and assists with special projects across the Marketing and Communications Department.

Coordinates education and community engagement programs, including recruitment, applications, participant communications, scheduling, travel, contracts, payments, and on-site logistics. Provides administrative support, maintains records and program documentation, tracks attendance and feedback, supports digital updates and outreach, and collaborates with internal teams and external partners. The role supports Grammy Camp and other programs, including occasional evening, weekend, and travel requirements.

Handles accounts receivable activities including invoice entry, billing, collections, cash receipt processing, customer account maintenance, dispute resolution, reconciliations, reporting, and month-end and year-end close support. The role also provides AR-related customer service, maintains financial records, cross-trains with accounts payable, and supports Recording Academy events.

The Financial Analyst supports monthly and annual close, revenue accounting, GAAP compliance, KPI reporting, financial analysis, cash forecasting, tax filings, audits, budgets, and forecasts. The role prepares journal entries, revenue reports, management reporting, and contract reviews while partnering with department heads and internal stakeholders. This hybrid position requires approximately one office day per month in Los Angeles or availability in the New York area.

Supports People & Culture operations across hiring, onboarding, offboarding, employee records, HRIS transactions, compliance tracking, benefits enrollment, internship and mentorship programs, employee engagement, and events. Coordinates with payroll, staffing agencies, IT, facilities, and internal teams while providing employee support and maintaining confidential information. The role requires strong organization, communication, discretion, and proficiency with Microsoft Office and HR systems, ideally Workday.

Own the organization’s end-to-end YouTube strategy, including channel architecture, content cadence, audience growth, editorial direction, packaging, analytics, experimentation, and monetization. The role partners with production, creative, marketing, social, and partnerships teams; develops growth playbooks and performance reporting; identifies revenue opportunities; tracks platform and creator trends; and coaches teams on YouTube best practices.