Teams at The Oncology Institute of Hope and Innovation

Lead a rapid-response RCM SWAT team to resolve billing, collections, vendor, and patient financial experience issues. Diagnose root causes, implement corrective actions, optimize billing and collections workflows, manage vendor performance and contracts, monitor RCM metrics, maintain dashboards, and present results to leadership to improve cash performance, reduce denials, and enhance patient affordability and transparency.

Review oncology medication requests against NCCN, payer, and internal standards; support prior authorization workflows; translate clinical criteria into pathway logic and checklists; collaborate with clinical, informatics, revenue cycle, and compliance teams; monitor utilization patterns and participate in quality, audit, and process improvement initiatives to optimize oncology medication access and value-based care.

Provide community-based hematology and oncology care including diagnosis, treatment, infusions, and transfusions. Collaborate with multidisciplinary teams, participate in tumor boards and clinical trials, share call coverage (Q4), and pursue leadership or PI opportunities. Focus on high-quality, patient-centered care supported by APPs, nursing, and technology-enabled workflows.