Jobs at Terracotta

Supports master data creation, maintenance, audits, governance, cleansing, deduplication, and quality tracking across JD Edwards, PIM, and Wrike. Partners with Supply Chain, Finance, Marketing, and Creative teams to resolve discrepancies, support SKU setup, document processes, and assist with integrations, migrations, automation, and AI-enabled data-quality initiatives. The intern also tracks cross-functional requests and project timelines.

Investigate and resolve complex data quality, integration, and reconciliation issues across ERP, e-commerce, databases, ETL pipelines, warehouses, and reporting systems. Trace discrepancies to their root causes, remediate and backfill data, improve master-data mappings, automate reconciliation and monitoring, document lineage and dependencies, and establish stronger controls. The role requires independent production troubleshooting, deep SQL Server and T-SQL expertise, cross-functional collaboration, and the ability to improve fragile legacy data processes.

Grow and activate Dermalogica PRO’s advocate community through sourcing, onboarding, nurturing, re-engagement, gifting, and paid partnerships. Coordinate campaign briefs, advocate deliverables, shipping logistics, tiering, and record maintenance. Research influencer trends and competitors, track participation and performance, and analyze campaigns against Earned Media Value goals using influencer marketing platforms.

Own Dermalogica PRO’s social community engagement by responding to messages and comments, running challenges and interactive content, monitoring conversations, sourcing and amplifying user-generated content, and maintaining an on-brand voice. Analyze sentiment, engagement, and earned media value using social analytics tools, then report insights to improve content and community performance.

Manage SEO, Answer Engine Optimization, paid search, and YouTube marketing for Dermalogica.com. Responsibilities include developing search strategies, optimizing campaigns, conducting keyword research, analyzing performance, monitoring competitors, coordinating creative initiatives, managing channel budgets, and partnering with internal teams and agencies to drive customer acquisition and revenue growth.

Leads Dermalogica’s end-to-end direct-materials procurement and sourcing strategy, owning cost structure, margin improvement, ingredient and packaging resilience, supplier relationships, and innovation enablement. Partners with R&D, Supply Chain, Planning, Marketing, Quality, and senior brand leaders to support new product development, risk mitigation, sustainability, and speed-to-market. Drives negotiations, value engineering, supplier performance management, digital procurement adoption, executive reporting, and cross-functional process improvements.

Leads Dermalogica’s global category and product innovation strategy, overseeing multi-year roadmaps, product pipelines, innovation P&L, stage-gate decisions, launches, portfolio maintenance, pricing, claims compliance, and KPI reporting. Partners with R&D, marketing, education, suppliers, manufacturers, and global markets to develop differentiated skincare innovations and drive customer acquisition. Recruits and manages a large innovation and marketing team.

Lead social-first content strategy and creative development across organic and paid channels. Curate, edit, and optimize assets for Instagram, TikTok, YouTube, Pinterest, and Facebook; develop creative briefs; analyze performance and partner with paid media; manage social calendar and cross-functional stakeholders; mentor one direct report to grow the brands social presence and drive engagement and business results.

Supports influencer marketing campaigns through talent discovery, relationship coordination, campaign timelines, product seeding, event logistics, content approvals, performance reporting, and contract administration. Maintains campaign trackers, dashboards, CRM records, gifting logs, and payment information while ensuring FTC and usage-rights compliance. Partners cross-functionally on briefs, meetings, recaps, budgets, and creator activations, using influencer platforms and analytics tools to measure engagement, earned media value, and ROI.

Support development of technical cosmetics documents: research ingredient functions and skin biology, summarize clinical trials, create claim-support and training materials, collaborate with R&D/marketing and subject-matter experts, and edit/proof technical content while staying current on cosmetic science trends.