Teams at TaskUs

Designs and oversees training programs that improve operational performance and change adoption. Conducts training needs assessments, identifies competency gaps, oversees SOPs and learning content, measures proficiency and post-training KPIs, and establishes feedback loops with operations, quality assurance, clients, and stakeholders. The role coordinates communication during client transitions and addresses workflow resistance in high-volume operational environments.

Lead and grow a five-person go-to-market team focused on AI safety services, driving revenue growth and developing strategic customer relationships.