Teams at Symple Lending, LLC

Lead and manage a sales team to develop and execute sales strategies, meet revenue targets, coach and train representatives, manage client relationships with empathy, monitor performance metrics, and collaborate with leadership on quotas and strategy.

Perform inspections, audits, and tests to ensure lending services meet quality standards and regulatory requirements. Collaborate with senior QC staff to resolve issues, implement corrective actions, develop training, and maintain quality documentation and reports.

Support daily operations by handling applicant processing and inquiries via chat, phone, SMS, and email; troubleshoot issues with IT and other departments; maintain records; collaborate with sales to resolve recurring problems and improve processes.