Teams at Symple Lending, LLC

Lead and execute sales strategy to hit revenue targets, manage and coach a sales team, develop quotas and sales plans with leadership, monitor performance metrics, and maintain client relationships with empathy for customers facing financial challenges.

Respond to sales team inquiries via chat, phone, SMS, and email; troubleshoot phones, files, and backend systems; coordinate with IT and departments; maintain support records; collaborate on recurring issues and process improvements while delivering customer-first support.

Handle inbound and outbound phone sales to educate clients, evaluate financial situations, recommend debt consolidation strategies, overcome objections, close sales, and build relationships with financial institutions to negotiate favorable terms.