Teams at Surescripts

Assesses and optimizes product performance through metrics, dashboards, user research, behavioral analysis, and stakeholder feedback. Recommends product enhancements, documents findings, serves as a product subject matter expert, supports pilot and early-adopter programs, develops product documentation, educates stakeholders, and helps diagnose product issues throughout the lifecycle.

Lead enterprise AI initiatives as a principal engineer and solution architect. Design, prototype, and deploy scalable generative AI, RAG, agentic AI, and predictive solutions. Translate business needs into technical requirements, evaluate technologies and vendors, conduct architecture reviews, and establish AI engineering, trust, safety, monitoring, and compliance standards. Mentor engineers and guide responsible AI practices across customer-facing products and internal operations.

Lead strategy, commercialization, go-to-market planning, roadmap and lifecycle for an assigned health IT solution portfolio. Manage financial planning, build business cases, drive customer and partner relations, ensure regulatory alignment, collaborate cross-functionally, recruit and lead teams, and partner with Data & Analytics to create commercial solutions.