Teams at Summit (summithq.com)

Senior Business Insights Analyst partners with executives and cross-functional teams to transform operational, financial, and customer data into actionable insights. The role develops business cases, forecasting tools, KPI frameworks, executive dashboards, performance scorecards, and data governance practices. Responsibilities include strategic and operational analysis, scenario modeling, performance monitoring, executive presentations, and improving enterprise reporting and decision-support capabilities.

Leads high-impact, cross-functional strategic initiatives from planning through implementation. Partners with executives to establish governance, manage dependencies and risks, facilitate decision-making, guide organizational change, measure outcomes, and improve enterprise delivery practices. Acts as a trusted advisor and influences leaders and teams without direct authority to achieve alignment, execution, and measurable business value.

Manage and grow 250–300 enterprise accounts across infrastructure, cloud, and managed services. Responsibilities include customer engagement, renewals, upselling, cross-selling, account planning, forecasting, monitoring account health, and addressing churn risks. The role focuses on retention, recurring revenue expansion, customer satisfaction, and long-term account development while partnering with internal teams to align solutions with customer needs.