Teams at SonSoft Inc.

Leads Unified Communications and Messaging teams supporting on-premises and Microsoft Office 365 environments. Provides Level 2–4 operational support, resolves complex technical issues, coordinates integrations and migrations, manages Microsoft and vendor relationships, recommends system improvements, tests new technologies, trains support engineers, and supports global deployments. The role requires expertise in Lync, Skype for Business, Exchange, Exchange Online, PBX, networking, VoIP, SIP, hosted platforms, PowerShell, and Microsoft productivity technologies.

Implement and support SailPoint IdentityIQ: provisioning workflows, application/connectors, account/group aggregation, tasks, reporting, rules, role management and certification. Develop IIQ connectors using BeanShell/Java, SQL and CSV parsing. Perform web service and REST API integrations. Provide consulting, project and talent management, and travel for client engagements.

Design and develop RESTful APIs using IBM DataPower and IBM API Connect. Implement API security (OAuth, SSL, JWT, CORS). Code in Java/Spring or Node.js, follow change and incident management processes, and work in agile/scrum and onsite/offshore teams with DevOps exposure.