Jobs at Sonic Automotive

Help Mercedes-Benz customers activate and use the me Connect app and connected vehicle features. Guide users through account setup, vehicle pairing, navigation, remote functions, and digital services; troubleshoot common connectivity and Bluetooth issues; explain technology clearly; and partner with Sales and Service teams to support customers during delivery and ownership. The role requires strong customer service, communication, patience, organization, technology comfort, and a valid driver’s license.

Helps Mercedes-Benz customers set up and use the Mercedes-Benz me Connect app and connected vehicle features. Guides account activation, vehicle pairing, navigation, remote functions, and digital services; troubleshoots app, Bluetooth, connectivity, and activation issues; and partners with Sales and Service teams during vehicle delivery and ownership. The role requires strong communication, patience, technological comfort, organization, and a customer-focused approach.

Respond to dealership internet inquiries, enter customer data into CRM systems, generate sales appointments, conduct customer phone surveys, manage leads, prepare reports, and provide courteous, ethical customer service. The role requires learning vehicle inventory, financing, incentives, and dealership services while maintaining accurate customer records and tracking purchasing interest.

Manages dealership sales and gross-profit objectives while selling vehicle financing, insurance, warranties, and aftermarket products. Reviews sales performance, forecasts unit requirements and profits, submits deals for lender approval, handles rate quotations and documentation, verifies insurance and trade payoffs, conducts sales meetings, trains sales staff, and coordinates vehicle delivery with service. The role also maintains relationships with finance sources and ensures compliance with safety and dealership procedures.

Manages dealership finance and insurance operations, including vehicle sales forecasts, financing and aftermarket product sales, lender relationships, deal approvals, rate quotations, compliance paperwork, deposits, trade payoffs, and sales team coordination. The role is responsible for meeting unit sales and gross profit objectives while generating additional dealership revenue.

Sells Mercedes-Benz vehicles while meeting dealership profit, volume, and customer satisfaction goals. Responsibilities include prospecting, determining customer needs, demonstrating and delivering vehicles, explaining features and financing-related values, maintaining follow-up systems, coordinating with service and body shop departments, attending training, and complying with automotive sales laws and safety procedures.

Engages dealership customers through phone calls, internet inquiries, and chats; answers questions, provides pricing and payment information, generates sales appointments, and maintains follow-up using lead management and CRM tools. The role requires timely customer communication, knowledge of dealership inventory and finance programs, KPI tracking, outreach cadence adherence, and availability for evening and weekend schedules. Compensation includes base pay and performance-based commissions.

Automotive salesperson assists customers with vehicle purchases by recommending models, conducting test drives, explaining features and financing, negotiating sales, and completing agreements. The role includes post-sale follow-up, relationship building, collaboration with dealership teams, product training, and working toward individual and team sales targets. Compensation includes hourly pay, commissions, and potential production bonuses.