Teams at Smarsh

Manage partner-managed recurring revenue with primary focus on renewals and retention. Lead end-to-end renewal orchestration, forecasting, partner health scoring, and risk mitigation. Act as trusted advisor to partners, drive adoption and value realization, coordinate QBRs, escalations, and cross-functional alignment with Channel Account Managers and Enablement.

The Research Engineer III will build and maintain ML infrastructure, develop NLP models, implement tracking integrations, and ensure observability in ML pipelines.

The Account Executive will engage prospective clients, generate leads, maintain forecasts in Salesforce, manage accounts, and ensure customer satisfaction in the government segment.