Jobs at Smarsh

Manage partner-managed recurring revenue with primary focus on renewals and retention. Lead end-to-end renewal orchestration, forecasting, partner health scoring, and risk mitigation. Act as trusted advisor to partners, drive adoption and value realization, coordinate QBRs, escalations, and cross-functional alignment with Channel Account Managers and Enablement.

The Research Engineer III will build and maintain ML infrastructure, develop NLP models, implement tracking integrations, and ensure observability in ML pipelines.

The Account Executive will engage prospective clients, generate leads, maintain forecasts in Salesforce, manage accounts, and ensure customer satisfaction in the government segment.

The Sr. Account Executive will sell compliance solutions to enterprise clients, managing extensive sales cycles and building relationships with C-suite executives.

The Enterprise Account Executive is responsible for driving new business revenue within the federal government, establishing relationships, closing sales, and managing proposal development to achieve sales targets.

Generate qualified pipeline within U.S. federal agencies by prospecting, qualifying leads, and booking discovery meetings. Educate prospects on Smarsh archiving and governance solutions, execute multi-channel outreach, maintain Salesforce records, support Customer Success as needed, and collaborate with Federal AEs, Marketing, and SDR leadership. Occasional travel to federal events required.

Lead functional architecture across Sales, Service, Revenue (CPQ & Billing) and Experience Cloud. Define Flow-first automation strategy, data models, governance and naming conventions; review complex designs; mentor admins and developers; oversee integrators and ensure scalable, testable automation, reporting integrity and safe integrations.

The role involves selling SaaS compliance solutions to enterprise clients, managing the sales cycle, and developing relationships with C-level executives in various industries.