Jobs at SKYGEN USA

Designs, develops, maintains, and supports software applications focused on HIPAA EDI transactions for dental and vision healthcare benefits. Responsibilities include Agile development, production issue triage, technical investigation, secure coding, unit testing, architecture and impact analysis, documentation, and implementing newly legislated EDI standards. The role also serves as a subsystem subject matter expert and uses AI tools responsibly.

Develops, maintains, tests, documents, and supports healthcare software applications across varied technology stacks. Responsibilities include collaborating with engineers and business stakeholders, participating in Agile Scrum, designing and coding secure applications, resolving defects, triaging production issues, maintaining production modules, and providing first-level operational support. The role requires full-stack development experience with .NET technologies, C#, web frameworks, APIs, JavaScript frameworks, SQL, and relational databases.

Performs manual and exploratory testing of software, develops QA plans and procedures, documents and maintains tests, interprets results, communicates defects, and partners with software development teams throughout the SDLC. The role also analyzes customer satisfaction trends, evaluates QA effectiveness, considers application-wide impacts, and protects sensitive information.

Develop, maintain, troubleshoot, and execute automated UI, API, integration, and data tests for healthcare technology platforms. Use Selenium, Playwright, REST APIs, SQL, and CI/CD pipelines to validate software quality. Collaborate with engineers, product owners, and QA analysts in an Agile environment; investigate failures, improve test reliability, document coverage, and learn software engineering and Quality Engineering practices through mentorship.

Design, develop, maintain, and enhance healthcare software applications, particularly billing and enrollment systems. Collaborate with architects and engineers, interpret technical and business requirements, participate in Agile delivery, perform unit testing and impact analysis, resolve production issues, research architectural solutions, and provide technical guidance. The role also serves as a platform subject matter expert, estimates work, follows secure coding practices, and mentors less experienced engineers.

Handles inbound and outbound client and group administrator calls related to dental billing, premium collections, plan changes, payments, adjustments, terminations, and account audits. Updates group and membership information, generates invoices and reports, documents call resolutions, educates users on web portals, troubleshoots issues, and escalates complex concerns. Meets call, accuracy, service, and department performance goals while supporting commercial dental benefit administration.