Teams at Sidley Austin LLP

Provides Level II hardware and software support for computers, mobile devices, telephony, applications, networks, and remote access technologies. Troubleshoots and resolves user issues, performs imaging and configurations, manages equipment assets, coordinates hardware moves and warranty repairs, supports office projects, and maintains IT service records. Requires strong organizational, analytical, communication, and problem-solving skills while handling confidential information and competing priorities.

Provides billing and financial data support to specialists, managers, and lawyers. Reviews billing reports, status lists, cost documentation, proformas, and electronic billing rejections; performs quality checks, tracks follow-up, resolves routine issues, and escalates exceptions. Supports coordinator training, onboarding, workflow improvements, testing, and special projects. Maintains billing preferences and confidentiality while coordinating deadlines and delivering customer service to lawyers, staff, vendors, and clients.

Provide administrative and document support to attorneys across transactional and litigation matters: prepare and proof legal documents, manage calendars, coordinate filings (including ECF), handle client onboarding and billing coordination, schedule travel and meetings, maintain files, and mentor support staff to ensure efficient firm operations.