ShopMy Benefits Overview

Frontline support for creators: manage inbound requests, troubleshoot technical issues, document product issues and trends, build support resources, escalate to Product/Engineering, and partner cross-functionally on process improvements.

Lead end-to-end brand and marketing design initiatives, create hero assets and scalable campaign systems, translate briefs into visual direction, produce marketing collateral across channels, provide creative direction and mentorship, collaborate cross-functionally and with agencies, and maintain a premium, consistent ShopMy visual identity.

Founding PR & Communications hire to build and lead earned media strategy. Responsibilities include media relations, story and channel development, executive thought leadership, data-driven launch storytelling, crisis management, and scaling PR operations including agency management and hiring junior talent.