Teams at Sharecare

Lead enterprise project management across multiple healthcare divisions, establish centralized intake and executive reporting, manage cross-functional projects end-to-end, enforce PM standards and methodologies, mentor project managers, track KPIs, control budgets, and drive change management and continuous improvement to meet strategic objectives.

Lead and manage a team of Account Managers to sustain and grow employer/payor/government client relationships. Own contract delivery, renewals, expansions, financial performance, reporting, and strategic client planning. Act as senior client escalation, mentor account team members, coordinate cross-functional resources, and drive profitability and retention through consultative selling and data-driven reporting.

Support Release of Information Specialists and related teams to resolve and fulfill medical record requests, ensuring HIPAA and legal compliance. Perform data entry, quality control, workflow issue resolution, and cross-department communication; escalate critical issues to management.