Teams at SH Hotels and Resorts

Supports the People Operations and Human Resources department through administrative coordination, organization, communication, multitasking, and maintaining smooth departmental operations. The role requires at least one year of similar experience, strong organizational and technical skills, English proficiency, and a collaborative approach. A post-secondary diploma or degree and second-language ability are advantageous but not required.

Own the operating layer of global brand marketing across multiple hotel brands. Responsibilities include reporting and dashboards, field communications, campaign and promotional planning, marketing calendars, toolkits, project timelines, partnership and programming coordination, and cross-functional execution. The role translates brand strategy into actionable plans, improves processes, supports openings and major initiatives, and provides leadership with clear performance insights, risks, priorities, and next steps.

Leads global brand marketing strategy for multiple luxury hotel brands, including brand storytelling, integrated campaigns, hotel openings, field marketing, programming, partnerships, and market positioning. Aligns corporate and property teams, influences senior stakeholders, develops marketing roadmaps, drives change management, and leads a marketing team. Balances brand-building with commercial objectives while improving strategic focus, global consistency, local activation, and cross-functional execution.