Teams at ServiceTrade

Lead development, testing, and maintenance of scalable accounting integrations using JavaScript, TypeScript, Node.js, and AWS serverless technologies. Design REST APIs, webhooks, OAuth flows, and event-driven systems that synchronize data with external accounting platforms. Diagnose complex issues, improve reliability and performance, document systems, and mentor junior engineers. Use AI-assisted development tools responsibly while managing multiple priorities and supporting high-volume integrations.

Manage a portfolio of high-value SaaS customers, driving retention, adoption, renewals, expansion, and upsell revenue. Conduct business reviews, demonstrations, and growth planning; identify at-risk accounts; coordinate issue resolution across internal teams; negotiate renewal contracts; manage Salesforce pipelines and forecasts; and maintain accurate account records. The role requires consultative relationship management, quota achievement, strong presentations, and occasional customer travel.